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All reviews front desk parking garage great hotel shuttle service business trip free shuttle desk staff would stay here again restaurant staff per night wolf trap washington dc metro station convenient location room service hotel shuttle free breakfast
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Reviewed 9 October 2018

—-This Hotel isn’t the hilton you once knew. It has significantly gone down hill, but still acceptable. The rooms were not up to hilton standard. The renovation were spend in the lobby and not in the rooms. I was left wanting of a better experience.——

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank DanielaF1140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheneej2, Guest Relations Manager at Hilton Garden Inn Tysons Corner, responded to this reviewResponded 10 October 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. Our renovation has been split into sections, we have completed the restuarant/bar and lobby and we will be renovating our guest rooms at the end of next year. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

This hotel is really tucked away amid several office buildings, but it is close by the clinic where I brought my father. The place is very clean and it "feels" new. The temperature control in the room was a constant fight, it always seemed to be very warm in there, while the hallways and common areas were ice cold. Everything else, just fine. Maybe a tad expensive but that's due to the area. Breakfast was just OK, a little more choice and some more attentive service (after all, for $12.95 for eggs and sausage buffet, could we at least have some attention to our coffee? And orange juice?)

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

We arrived early, and asked about checking in. Going to concert at Wolf Trap. Desk clerk told us we could take the Handicap room, and that it was exactly the same as other rooms except for an extra bar or two in the bathroom... so wrong! I understand that there are special needs, but he should not have lied to us about this. There was a disgusting drain in the middle of the bathroom floor, all counters were lower (we are tall), and the room was located right over the lobby, so we could hear music all night... Not a way to treat a Diamond member... Terrible experience. Also, the parking garage underneath is difficult, scary and not a good situation. It has a VERY steep ramp with a secure door you have to wait for. Coming out is just as harrowing.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ValueForPrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheneej2, Manager at Hilton Garden Inn Tysons Corner, responded to this reviewResponded 18 September 2018

Dear ValueForPrice,

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We appreciate your feedback and we are very sorry we did not exceed your expectations. I have discussed your concerns with my team and moving forward we will do better in explaining our room type/options at check in so this doesn't happen to another guest. Our goal is to make your stay better and brighter and we have fallen short of our goal during this stay, we sincerely apologizes for that. We hope you will consider staying with us again in the future.

Sincerely,

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Reviewed 12 September 2018

My wife, son and I stayed here on a Thursday night and it was very nice. The room was big, 2 Queens. I am in a wheelchair and there very plenty of room for me to wheel around. Also the bathroom was big. I could wheel in and turn around without hitting anything. The food was decent, it is a business hotel after all.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018

We were in town for a concert at Wolf Trap. My wife and daughter had stayed her twice and recommended this hotel. We were not disappointed. We will stay here again on our next trip to the area. Parking garage is a little tight getting out of the garage.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank reolha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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