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“Good little local ”

The New Fairlop Oak
Ranked #87 of 280 Restaurants in Ilford
Price range: US$3 - US$20
Cuisines: Pub
Dining options: After-hours, Breakfast
Restaurant details
Dining options: After-hours, Breakfast
Reviewed 2 April 2018 via mobile

Despite living over by Stansted i use this pub frequently as i have friends and family in the area. I usually avoid weatherspoons type pubs and opt for a more upmarket establishment. The people who could not see the signs about parking really should not have been in the pub as they were clearly to drunk to read. However, i have always found the staff attentive and friendly. Good food and a great range of drinks. Zero hours contracts should be made unlawful. Weatherspoons pay your staff a living wage

Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Fairlop_Oak, Manager at The New Fairlop Oak, responded to this reviewResponded 7 April 2018

Thank you for your positive feedback and I must tell you that JD Wetherspoon do not operate zero hours contracts unless the staff refuse to sign their Guaranteed minimum hours one, as it is their choice not to sign, it really is a good and fair company to work for.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (102)
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7 - 11 of 102 reviews

Reviewed 8 March 2018

Food and venue ok, however they don't have their own car park, it is a privately run car park that you have to pay to use, and if you go over the time you get a parking charge. We only went over due to slowness of service, but when I phoned the pub they wouldn't help as it "isn't their car park". For that reason alone I wouldn't return.

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Thank Helen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018

Absolutely avoid at all costs - This was my local for years however has changed somewhat in recent times. Horrendous penalties for parking and you are only allowed to park for 3 hours, what happens if you overstay? £70 FINE! So what was initially a £350 meal and drinks also comes with an additional £70 parking charge notice so taking my bill to £105. Thanks Fairlop Oak! Received the notice just before Christmas Day to add insult to injury.

Also, the staff here are clueless and very unhelpful. I found them to be very rude and not accommodating at all. They claim the parking is not under their control HOWEVER they are operating on this land, and euro car parks are under direct employment by Fairlop Oak to operate and penalise drivers. So be aware to be fobbed off!

THERE IS A LOVELY FAMILY RUN PUB CALLED THE UNICORN A COUPLE MINUTES DRIVE AWAY - VERY REASONABLE TOO AND WITH POOL TABLES. STRONGLY RECOMMEND GOING HERE.

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2  Thank ClayhallLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2018 via mobile

Reinstated steak night following last week’s withdrawal of steak from their supplier. New supplier obtained.
Excellent steaks tonight, fantastic value for money.
Staff so helpful, efficient and friendly.
Good pub atmosphere.

Thank 972maggies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

We were served this morning by Lauren and Tracy, a few of us wanted to change breakfast items and this was not a problem. The restaurant is clean ,the food was hot and delicious. I would recommend this pub/restaurant to families as children are made to feel welcome , also couples as there are a few booths to have a quiet meal. Overall this establishment is 5* due to the excellent staff

Thank Victoriaimagine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Fairlop_Oak, Manager at The New Fairlop Oak, responded to this reviewResponded 23 January 2018

Thank you for your kind remarks. It is always nice to receive positive feedback, and I am indeed very lucky to have such good staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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