Very friendly staff from the receptionist to bar staff to the cleaners. As soon as we arrived the rooms were not ready but told us we have been placed next to each other in 470 and 471. Nice view from 471 especially. All restaurant, pool, bar etc is located on this floor, as we had wheelchair user I asked could we have the most easily accessible to the amenities.
To get to the beach we often used the lift the the hotel next door so it wasn’t as a big hill to push a wheelchair and have kids aswell. Yeah the lifts are small but you can fit a standard wheelchair in and one person. The hotel also does activities programme for adults aswell as children, the entertainment staff introduced themselves straight away.
As I am gluten intolerant the chef(Bonny guy) can’t remember his name went through all the food to tell me what I could eat. Was willing to make gluten free pasta etc if I wanted it. I don’t speak a word of Spanish but he understand enough to accommodate to my requests which I wasn’t really expecting to be honest. I will stay again and again I might even be back later in the year.More
- Free Parking