The dining staff, Maitre D's, chefs and entire kitchen staff were terrific. OMG, our waiter Antonio was kind and patient as we struggled with our limited ltalian language skills. The entire team gets 5 stars.
Housekeeping, as in daily room service, fell a bit short of a 4 and maybe even a 3 star hotel.
There is a shuttle bus for r/trips to and from the port, however it's a quick 5 minutes downhill on foot. Additionally, there is a bulletin board in the lobby listing daily activities and excursions.
In summary, this hotel seems more suited to a sedentary crowd rather than for the self sufficient.