We have frequented Portside for many years. Those days are gone now unfortunately. The service is slow, and the food is worse. The wings are barely edible, basically some random sauce mixed with a bunch of Franks Red Hot. Shrimp is no longer on the menu either. When our server asked how everything was, we very politely gave honest feedback, and he seemed highly irritated. He sent the new owner to our table, who had no desire to make us feel welcome, showed no remorse for our dissatisfaction, and did nothing more than repeat “we use the same food suppliers.” Maybe true, but it doesn’t mean you order the same quality food from them, and it surely doesn’t mean you cook it or serve it the same. After that entirely pointless conversation, filled with his arrogance, we paid, and were stopped by another server who asked us what was wrong. We thought for a moment that he actually cared, but it turned out that he was simply related to the owner (we are assuming it was his son) and he was equally as arrogant. Hopefully someone new will take over next year, and reignite this establishment to what it once was, but until then, our boat will head elsewhere for lunch and dinner.
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