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Waterside Inn
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Reviews (824)
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497
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497
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18
19
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All reviewswafflesrose bushesbeautiful rosesprivate pierroom was cleanheated poolbiscuits and gravyfishing pierpicnic tablesthird flooroverlooking the baybeautiful viewwatching the sunsetrocket launchwater viewfridge and microwavechincoteague channel
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4 - 9 of 824 reviews
Reviewed 4 weeks ago

We found this hotel through Groupon. It is a cute little Inn tucked on the intercoastal portion of Chincoteague Island, VA. The rooms are clean and comfortable, with plenty of room. The staff is extremely friendly. They serve a lovely complementary breakfast. We really enjoyed our weekend.

Room Tip: all rooms have great views, nearer stairs experience more noise.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Merrilea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WIChincoteague, Owner at Waterside Inn, responded to this reviewResponded 1 week ago

We are glad that you had such a good time. We are family owned and operated and do our best to be sure our customers enjoy their stay. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had a wonderful view of the water from our 3rd floor balcony, although all rooms seem to face the water! Smaller hotel, with very clean rooms and comfortable beds. I always appreciate a fridge and microwave in the room, and easy access to ice. This room had all of the above. There is plenty of parking and an elevator for easy access to the upper floors. We enjoyed the staff and the breakfast in the am. The hot waffles were very good! We will stay again if in the area.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Oceansaway77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WIChincoteague, Owner at Waterside Inn, responded to this reviewResponded 1 week ago

Thank you for taking the time to write such a great review. We strive for excellence and glad that your experience lived up to our standards. Hopefully you can return soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Friendly, helpful efficient staff, great breakfast, charming "By The Sea" decor. Lovely view of Chincoteague ocean water way, spacious comfortable rooms. Excellent on every level. Microwave, fridge, table in room with balcony. Good wifi connection.

Room Tip: Best view on 2nd floor, They have elevator to get there.
  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Service
Thank Annette I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WIChincoteague, Owner at Waterside Inn, responded to this reviewResponded 1 week ago

Thank you for the great review. we are glad that you enjoyed your stay with us and hope that you can return soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

After being in D.C. for a week for a conference, we drove a little out of our way to Chincoteague Island, on the eastern shore of Virginia, so my Mama could see the ponies. She loves the island and adores the ponies. Little did we know the Nor’easter Storm (aka Winter Storm Riley) would be affecting the eastern shore from North Carolina to Maine. It took several hours longer to get to the island due to the bridge being shut down because of the high winds. We checked in Friday evening. The lady at the front desk was extremely nice and helpful. Saturday morning the winds were still 20-30 mph with gusts of 40 mph. This would also be the forecast for the day. We went to the lobby for breakfast, which was nothing special. Rubbery eggs, hard/dry biscuits and the coffee wasn’t great. There was a waffle iron to make hot waffles. While in the lobby, I happened to see a note written, for front desk staff, that if guests wanted to reschedule (due to THIS WEEKENDS WEATHER) they could do so thru May 31st. So we ask about rescheduling and the lady said there was nothing wrong with the weather. After calling the owner/manager, she said, “It’s not raining, it’s not snowing, it isn’t hazardous, it’s just a little windy.” 20-30 mph winds with gusts over 40 mph. Just a little windy??? High today is 54 (earlier this morning it said 50) but with these winds it feels much colder. Mama is 78 years old and just can’t handle the cold the high winds too. I don’t understand why they have a note for staff if they aren’t going to accommodate. So here we are, stuck in a hotel room when we could be making the 9 hour drive home. Needless to say, there are other hotel options on the island. It’s a shame because this one is nice and offers great views but we’ve previously had a much better experience at a different hotel. I’m rating this a two because of the service only. It’s great to have a nice facility but when staff isn’t helpful and doesn’t try to accommodate guests when unexpected conditions arise, it spoils the atmosphere. Customer service is everything.

Stayed: March 2018, travelled with family
1  Thank vmcgarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WIChincoteague, Owner at Waterside Inn, responded to this reviewResponded 6 March 2018

I am sorry that your experience is not typical. We pride ourselves on our superior customer service but obviously we fell short in this instance. We were unable to reach you by phone. To say there was a miscommunication does not excuse the lapse in judgement. I would appreciate the opportunity to make this right. If you would contact the hotel directly and ask to speak to the owners we will do our best to erase this bad memory, We appreciate that overall you enjoyed our hotel. We hope to hear from you soon.

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Reviewed 3 March 2018

The hotel is right on Main St in Chincoteague Island and surrounded by beauty and great restaurants. Convenient to everything including Assateague Island. The pier is great for fishing. We stayed in late February and did not get to try the pool. I can only image it's a lot of fun for the family. The rooms are recently renovated and very comfortable. I appreciated the amenities of a microwave and refrigerator. Would recommend staying there!

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank rdern431571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WIChincoteague, Owner at Waterside Inn, responded to this reviewResponded 6 March 2018

Thanks for the terrific review. We are constantly reviewing and renewing. We try to stay ahead of the trends and make everything uniquely our own. We offer superior customer service and fantastic water views. The fishing pier is open year round and offers many opportunities for family fun. We hope you return soon.

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