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Holiday Inn Charlottesville - University Area
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Reviews (325)
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All reviewsroom was cleanwould stay here againfront desk staffdecent hotelone night staymovie theateruvaihguniversityinnsconcertfihospitalconvenience
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14 - 19 of 325 reviews
Reviewed 11 September 2017 via mobile

We stayed for one night. Lobby was very inviting when we arrived. Our room was very nice and seemed like it was recently renovated. However, the bedding sagged and the bathroom sink faucet was backwards. Hot water came out on the cold side and vice versa. I loved the bathroom mirror. The light came from behind the mirror. It would be great if they renovated the hallway. It was dark and plain. Overall, a good experience. Very pleasant staff.

Stayed: September 2017, travelled as a couple
Thank Ekehl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this reviewResponded 13 September 2017

Thank you for sharing feedback regarding your stay with us. As you observed, we are well through our renovation. We will be completing the last of our guest room redecoration later this year and will also redo the guest corridors. Additionally, we are replacing mattress sets as necessary. We are glad you appreciate the improvements we've made thus far. And we hope you will return to see our final product!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

We stayed here just for one night. Staff was great and very friendly. Otherwise it's a good, clean hotel. No significant issues. Pretty standard. We did not eat the food because it didn't seem worth it. ($7+ For continental breakfast- toast and fruit)

Stayed: September 2017
Thank chachamatina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this reviewResponded 9 September 2017

Thank you for taking the time to share positive comments regarding your stay. We are glad you appreciated the friendliness of our staff and the cleanliness of our hotel. We hope that you will return soon to experience our new breakfast menu with lower pricing.

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Reviewed 3 September 2017 via mobile

This Holiday Inn was just not clean! The customer service was fine but cant do much with customer service if the room/bathrooms are disgusting. And they WERE disgusting!

The room offered had mold in the bath tub and countless hair on the floor and a lone insect crawling. The bedding seemed like it had not been changed and there was a long hair on the top sheets. The second rooms shown on the same floor had similar issues.

The hallways had dirty carpets And even the elevator was unkempt. This was just the most unpleasant stay.

The checkout person was apologetic but the whole idea is to have a clean facility. House keeping needs a serious upgrade so stay away in the meantime!

Stayed: September 2017, travelled as a couple
Thank Zen-Tonga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this reviewResponded 9 September 2017

Thank you for taking the time to share such constructive feedback regarding your stay with us. I am very sorry for your experience. I have addressed your concerns with our Executive Housekeeper and they have been corrected. We hope that you will return to give us another chance to meet your expectations.

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Reviewed 31 August 2017 via mobile

My family and I stayed over night here and the room was very glean. The motel staff were very friendly. There is a resteraunt inside and the food was excellent. Over all the motel is very neat and clean and so are the rooms and I would recommend anyone passing through to stop in and stay a night.

Stayed: August 2017, travelled with family
Thank sueclay070116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this reviewResponded 9 September 2017

Thank you for taking the time to share such great comments regarding your stay at the Holiday Inn Charlottesville- Univ Area. We are glad you appreciated the friendliness of of our staff, cleanliness of our hotel, and that you enjoyed a great dining experience.
We look forward to your next visit with us!

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Reviewed 7 August 2017

Centrally located, lots of shops, restaurants and a movie theater nearby. Room was nice and staff was very helpful…especially folks at the front desk and the wonderful and friendly servers in restaurant!

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank 4lsfoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this reviewResponded 9 August 2017

Thanks for taking the time to share such positive comments about your stay with us; particularly the hospitality of our team. We are glad you appreciated our proximity to all the great shopping in Charlottesville. We are also pleased that you enjoyed your dining experience at our Emmet's Restaurant & Lounge.
We hope to see you on your next visit to the area!

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