My friend and I wanted to escape the hubbub of Las Vegas. We picked Estancia in St. George.
Although our unit was well appointed and spacious, we were appalled at the “rules” for the unit. We were asked to remove our shoes and not wear them inside ( WHAT?). Estancia asks for quiet (especially from 10pm to 8am) and respect for other guests. We are 2 middle aged, active women (teachers who love children) who wanted to enjoy using the pool for a short time daily while we were there. There were two families out at the same time with huge floating toys (pink flamingos and the like). The kids were literally flying all over the pool, screaming, and jumping from every side. Dads were tossing the kids from all sides, splashing, yelling, and just being and inconsiderate.
No one at Estancia anywhere to contact to ask for help. The TV in the master bedroom didn't work and no way to ask for help. The info in room also stated the blinds were automatic or remote control operated and said "don't touch".
Extremely disappointed in lack of service, communication at resort (?). Other than a pool, it is no resort!
RING DOORBELL on front door of unit - WHO WAS WATCHING US???????More
- Free Wifi
- Free Parking