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Reviews (667)
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424
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All reviewscovered parkingfront deskadjustable bedswalking pathgreat hotelomeletthe hotel staffbreakfast buffetrooms are spaciousstaff was very friendlynext morningwould definitely stay here againrestaurants and shoppingclean hotelenjoyed my stayhot tubbusiness trip
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8 - 13 of 667 reviews
Reviewed 4 weeks ago via mobile

I stay here every time I come in to Tyler, and always leave pleased. The staff I have dealt with repeatedly are always great. Sam, Justin, and Ethan always stand out with excellent service. The recent menu change keeps me there. The pepperoni flat bread was excellent.

Stayed: June 2018, travelled on business
Thank Cory F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The Hilton Garden Inn in Tyler is my go-to when in this area for business. The hotel is super clean, comfortable and the staff very friendly and helpful. Located right on the South Tyler Trails, I always find time to walk through the woods for awhile, counting the locks on the bridge and smiling at the bikers and hikers with dogs. You can also detour to the right, just across the bridge after leaving the hotel and walk toward the highway to find Andy's Frozen Custard and treat yourself to a Concrete!

  • Stayed: June 2018, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank vicky b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018

This hotel is an excellent choice for the cost. The front desk and houskeeping staff were exceptionally friendly and concientious. The king bed room was large enough for comfort for two. The chair and ottoman provided a comfortable place for reading. The desk and desk chair were adequate. The linens were soft and mostly cotton. Everything was clean. Very good value.

  • Stayed: June 2018, travelled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Seniortravelor2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2018

Hotel was dirty, bathroom had recent repairs with debris left in the floor.The bed sheets were soiled. The breakfast area poorly stocked and not replenished in a timely fashion and the breakfast/kitchen staff were rude. Our stay was a duration of 4 1/2 days and the manager was never visible. Hilton is always our first choice but we do not recommend this location.

  • Stayed: June 2018, travelled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank 616darlal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018

We stayed here the night before picking our daughter up from Pine Cove camp and it was fantastic. The check-in was smooth, gentlemen working was extremely friendly adn offered free breakfast coupons! Room was very clean and modern and everything worked like expected. Very close to numerous restaurants and shopping.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank blakehutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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