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All reviews beach bar mexican theme private beach manager ricardo themed hotel jim lorraine pool area beautiful hotel garden view half board star hotel egg station comfortable sunbeds upgraded to a suite full length mirror the hotel manager breakfast was amazing
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Reviewed 14 July 2018

Holiday got off to a bad start with flight delay ,no taxi available, part of the deal, this resulted in not getting checked in until two hours later than we should have.The night porter was very helpful , and as a result we managed to go out for a late supper.
With all the hassle we were keen to get to bed without checking the room, however in the light of day we were delighted with what we had been allocated.Having previously stayed at Villa Cortes on a number of occasions we were delighted to have a large terrace with sun-beds and table and chairs overlooking the garden and pool as well as sea views.
Breakfast was as good as ever with choices to satisfy all tastes, it was also nice to be recognized by the breakfast staff and warmly welcomed. Our room was beautifully maintained throughout our two week stay, and staff at all levels were friendly and efficient.
There was ongoing maintenance, painters tillers etc as well as a massive film crew working, but this did not cause us any problem,in fact it was quite interesting to see them at work. An interesting conversation with Senor Caceres re the maintenance also mentioning they were hosting a golf tournament and the meal and reception was to be held in the evening, made for some interesting "People watching" from our terrace. All in all a brilliant two weeks at our favourite hotel, and we look forward to returning at the earliest opportunity.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded 18 July 2018

Dear Bill M,
Thank you so much for visiting once again and for sharing your experience here.
We are pleased to read that you have a great time here every time you visit us and that we helped you to forgive the bad start of your holidays.
We are looking forward to welcome you again.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

It's our 3rd day. And experienced the luxurious style of this 5 star estate. Super friendly and Professional staff. Super delicious breakfast. My wish is their command. Really if we did not leave the we would feel it because this hotel is a village on It's own. The only negative is that they charge 6€/day for wifi !!

Stayed: July 2018, travelled with family
Thank danishbear69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded 18 July 2018

Dear danishbear69,
Thank you so much for taking the time to share your experience at Europe Villa Cortés.
We are really happy to know that our hotel and the service offered were good for you.
We would be pleased to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

Check in was swift and the room that we were allocated was large, spacious and very clean although a little dated. I understand the look that they are trying to achieve with the shower curtain arrangement, however, it makes the bath/shower very dark.

The pool area is beautiful and no problem finding a sun bed.

The breakfast is outstanding at Villa Cortes with something for every taste, in particular the chefs at the egg station are excellent producing top quality omelettes and egg dishes that not only taste great but are expertly presented. The courtyard setting for breakfast is also very relaxing and you certainly feel like you are somewhere special.

The hotel is in a great location and we would have given it a five if the rooms were a little less dated.

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Andi20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded 3 July 2018

Dear Andi20,
Thank you so much for writing this review about your days at Europe Villa Cortés.
We are pleased to read that your days here were satisfactory for your and you had a pleasant time here.
We will consider your words about the room and it will be transferred to the concerned department.
We hope to welcome you again soon.
Best regards.
The management team.

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Reviewed 24 June 2018 via mobile

I was travelling solo, could have gone out of town, but the locality works out to be just perfect. Stuff to do, but you may just be any where once insife the hotel.
Wi-Fi is a b1tch, and a paid extra "SURPISE!!" paying for Wi-Fi on top of your room is so last century! Tv is ok if you're fluent in Spanish. All told, a couple of days in, and it seems a good hotel for the money.

Stayed: June 2018, travelled solo
1  Thank Dontwanttosayreally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded 3 July 2018

Dear Dontwanttosayreally,
Thank you so much for your visit and for writing this review that we consider constructive.
Your feedback is always imporntat for us because it helps us to evaluate ourselves and to take the right steps to improve.
We would be pleased to welcome you again.
Best regards.
The management team.

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Reviewed 23 June 2018 via mobile

This is a beautiful hotel with amazing decor . The hotel is well situated and the food amazing.The hotel staff are lovely but it is very pricey for drinks. We stayed HB for a week and enjoyed our stay . We went out and about quite a bit finding the SAX rock bar brilliant for a good rock night . Some facilities were closed or blocked off due to a film crew or referb with no notice from our TUI rep or hotel but we did enjoy our stay . More areas need to be available for evening drinks and look at prices .

Stayed: February 2018
Thank Wolvesfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europehotels, Director de Relaciones con Clientes at Europe Villa Cortes, responded to this reviewResponded 3 July 2018

Dear Wolvesfans,
Thanks a lot for taking the time to write this review about your stay at Europe Villa Cortés.
We are happy to read that you enjoyed your stay despite the remarks that you mention and that will be evaluated.
We would be pleased to welcome you again soon.
Best regards.
The management team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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