Family holiday for a week in a room situated on the ground floor next to the pool. Although handy for toilet trips with the kids, it is EXTREMELY noisy throughout the day due to the pool but also surprisingly due to the fact that each of the ground rooms have a very thin door connecting to another room therefore I could tell you the exact conversation had by the family next door, every day.
Staff were nice enough, kids entertainers however weee absolutely OUTSTANDING.
Hugely disappointed in the cleanliness of the rooms . It was apparent there is no deep clean taken out between guests. Bed turnover was quite frankly a joke. The floors were filthy, the toilet has no window therefore quite smelly. I think the worst part about the room for me was the shower curtain which smelt of urine. The shower itself was at best, a trickle. I’d have been better washing myself in the sink.
The cleaning was so bad I asked for a broom and mop myself . The maid supervisor came to my room
With a maid and told me not to worry that her staff would do this for me. The adore mentioned maid then returned with a broom and mop and handed it to me and said “adios “ didn’t know whether to laugh or cry .
Aside from that. The location was excellent, kids pool was great More
- Free Wifi