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All reviews euro salou bar staff pool bar toasties all inclusive package great holiday plenty of choice minute walk to the beach bad reviews family holiday adult entertainment burger kids disco animation team hotel is situated after reading some of the reviews pool side
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Reviewed 28 June 2018

reading other reviews before I went I was a little dubious but couldn't have been more wrong. The hotel is spotless clean throughout and the rooms are excellent with two double beds, the only complaint is the lack of drawers which meant I had to leave some stuff in my case throughout the holiday. The food is of a very good quality and there is a huge choice even for someone like me complete vegetarian. The pool area is quite large as is the pool. The pool doesn't open until about 10am which was fine for me as it meant no getting up at stupid o'clock to reserve a sunbed but I did hear others complain that it was late. Once the sun came round at about 11 it was a suntrap for the rest of the day.
The animation team were excellent and a credit to the hotel. The bonus was you actually got proper glasses at the bar although it would benefit from a queuing system at busier times as I felt a couple of times it could have turned nasty through people pushing in. I would definitely recommend this hotel and would stay there again. It is about 10 minutes walk to the beach and about 30 minutes walk to the main centre although there are some bars/restaurants and shops around the hotel.

Date of stay: June 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank tracy219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

We booked 7 nights all inclusive as we were travelling with two growing boys (Age 6 & 8)! The food was very disappointing and for the most part we ate out, towards the end of the week we were buying breakfast in the bakery two doors down. The only benefit of the all inclusive; the bottles of water during our time spent at the pool. So not worth while! The restaurant was understaffed and the few staff that were available were stretched to the limit, and often rude or at best obtuse.

The pool area didn't open until 10am most mornings and the pool itself was small (but functional). Sun loungers were limited and the ones towards the back/left of the pool were in the shade until around/after midday.

Our room was compact, (but clean), however there was no fridge or kettle which was disappointing.
The shower was powerful (no bath in our room) and there was always hot water available, also a little added bonus of a hairdryer, which came in handy as there were two mammies using the facilities usually at the same time!

The best thing about the hotel had to be the pool/entertainment staff - those guys were fab! They were super good with the kids, and very attentive and highly entertaining - credit where credit is due!

Met some really lovely families during our stay, and although the hotel was very basic our memories of our Summer '18 holiday are fantastic.

Salou is a perfect location for a family break, with ample entertainment for kids - the theme parks are definitely worth a visit, but prepare to spend a full day at each and bring plenty of Euros (its costly once you get there).

Eurosalou is ideal if you only want to use your hotel as a base, but not if you plan to spend a lot of time in the hotel as the facilities are of low standard and the food is unappetizing.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank Jacinta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta L, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 7 July 2018

Dear guest,
Thank you for taking the time to share your experience.
We would like to let you know that we’ve forwarded this information to our staff in charge.
Your comments help us make the necessary improvements to make our hotel better. We hope that you enjoyed your stay despite the negative points you are mentioning.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

Spent 2 weeks at this hotel and wish we could have stayed longer. Despite many bad reviews about the food, we found the food was brilliant, so much choice and it was delicious! The pool area is fine, most of the guests go out during the day anyway so there are always plenty of sunbeds. Staff are lovely, the room was spotless and cleaned every day. Very satisfied with our stay and can not agree with any of the bad reviews, would defiantly come back!

Date of stay: June 2018
Trip type: Travelled as a couple
2  Thank abbiecleal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta L, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 7 July 2018

Thank you for the glowing review, Shandy!
We're delighted to hear that you had a wonderful stay with us at Hotel Eurosalou. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We aim to please!
We'd love to host you again in the future; we'd look forward to that. Have a beautiful day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

Hotel was fine. Location good. Staff good but food terrible. Rooms disgusting and not cleaned properly. Our feet were black after 2 monutes of been in the room. Bathroom and bath were also dirty. Bath didn’t drain out at all despite maintenance ‘fixing’ it. Pool small and not enough for the number of guests. Drinks by pool were expensive and small! Food in restaurant half board was terrible. Bacon wasn’t even bacon. Several of us ended up with dodgy stomachs from the hotel food. We ended up eating out a lot which used up a lot of our money we didn’t expect to pay out. No English tv in rooms so don’t go if u like a afternoon chill in the rooms. WiFi was expensive. Upgrade to A/I was also very expensive so if your thinking of doing it there I wouldn’t bother. Not that I would anyway as we were glad to get out. Entertainment was good for kids but no music round the pool during the day. We won’t be returning. Salou is lovely tho so ideal if in a better hotel

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank danielleduffy84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta L, Director de Relaciones Públicas at Eurosalou Hotel, responded to this reviewResponded 27 July 2018

Dear guest, We would like to thank your time dedicated sharing this review with us. First of all, we would like to apologize if your stay wasn't pleasant. Your comments and suggestions are much appreciated as they support our improvement efforts. We've made detailed notes of your many useful recommendations and will consider them.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

Clean, friendly hotel in a great location. Only 15 minute walk to beach which has plenty to offer. surrounded by shops for everything you need,
The room was plenty big enough for our family of 4 and was cleaned and supplied with fresh towels daily. The room was facing the road but was never too noisy and we all slept fine. The restaurant staff done a great job and the variety of food was fantastic with different options every day.
The staff were always quick to help when needed and the entertainment team were amazing. The 4 entertainment people welcomed the adults and children instantly and involved us all in everything to make sure we were all having a great time. they were out from 11-1, 3-5 and 9-11 to make sure we were all entertained and my children made some great memories and cannot wait to come back. thankyou!

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
4  Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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