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14 - 19 of 36 reviews
Reviewed 4 weeks ago

yes was not finished had workmen in did not spoil holiday but still got road noise we stayed on second floor room 204 but all 4 star hotels are on same road try to get room higher up for less noise left side hotel sun in morn right side afternoon sun food brill mix of british and continental pool great 8 floor bar view fab staff were great my only complaint safe did not work would I stay there yes

Room Tip: rooms high up less noise
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank gill1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2018

Just had a holiday here for a week. I wasnt aware of the problems so thought I was coming to a totally refurbished hotel but thats not what we got. Although it wasnt quiet like Carry On Abroad we did feel that we should have been told about the work going on and given the option to change our holiday. As there were workman around the hotel every day my wife didnt always feel comfortable being around the pool so we left the hotel as we are not beach people. We felt that this was forced on us as its not something we planned to do. The food was nice and the rooms comfortable but we didnt like the wash basins being in the room. The staff where very friendly and did tell us that the hotel was closing in Nov so that the building work could be completed ready for 2019 season. Overall our holiday was a big disappointment, the hotel should not have opened until it was finished and the on going building work spoiled our holiday to the extent that we feel cheated. However as regular visitors to the Costa Del Sol we would consider coming back here once the work is completed.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
6  Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018 via mobile

Hotel 1st impression very boutique & modern clean design staff extremely pleasant & accommodating rooms were lovely massive double shower & beautiful decor fantastic location pool area plenty of loungers & overall very impressed only negative was the noise from the work which wasn’t completed yet but we knew this prior to booking would definitely stay here in the future

Stayed: September 2018, travelled as a couple
6  Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

We arrived on 1st September completely unawares of the problems other people had experienced around delays in refurbishment. It is very much a "work in progress" as, although the hotel is now taking residents, workmen are a constant presence as they continue to upgrade. We are told the hotel is closing temporarily in November to conclude the hotel upgrade, reopening next year. The lifts were inconsistent and for some reason there are no wash basins, mirrors or storage/shelving in the bathrooms. These are located in the main bedroom. Not sure why the hotel designed the rooms like this but they said it's now the 'modern' layout. Having said that, we enjoyed our stay apart from these trivial issues. Ideally situated, all rooms appear to have sea views, the food was really nice and above all the staff in the hotel were excellent. Once complete this will be a really nice hotel. I just don't think we got the full use and benefit this month but once finished will be good. Would we go back? Maybe. The only real issue we had was the room layout. If you are fine with this I would recommend this hotel. Like I said this is currently still being upgraded but personally it did not in any way affect our holiday in Benalmadena which was beautiful. My biggest compliment goes to all the hotel staff who were very accommodating, friendly and helpful. I think they knew the hotel may have opened earlier than it should have, but against this background they were, in our view, brilliant!

Stayed: September 2018, travelled as a couple
13  Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today
Google Translation

Room Tip: La habitación con vistas al mar esta bonita aunque para mi gusto algo pequeña.
  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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