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All reviews patio bar white hall front desk southern hospitality beautiful hotel valet parking downtown area great stay the room was nice great customer service convention center shuttle service parcel flores hermanos edgars rhonda
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Reviewed 22 April 2021 via mobile

The Whitehall has the architecture and bones of a great downtown convention-style hotel. I suspect she was grand in her day, but time (and maintenance/ renovation budgets) seems to be taking a toll. The rooms are comfortable and the beds were very nice, which may be about the most important thing. But lots of signs of deterioration creeping into the building and rooms. Look closely and you’ll see a fair amount of dirt, scuffed walls, the occasional hair, loose fixtures, and so forth. Not a deal-breaker by any means, but definitely enough to notice.

Date of stay: April 2021
Trip type: Travelled on business
Thank AEMcDowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Property Management , Owner at The Whitehall Houston, responded to this reviewResponded 27 April 2021

Thank you for writing a review. We regret that some areas on the hotel were not up to our standards during your visit. All guest feedback is appreciated, these suggestions help us plan improvements that will better ours guests stay. We also appreciate your positive comments about the comfort of our rooms and hope you will stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2021 via mobile

We stayed at the Whitehall as we were attending functions in downtown. The hotel itself is very nice with good service. It was easy to get to restaurants and the convention center walking or driving.
The bed and pillows are comfortable
My only complaints would be the bathroom was very small and it could use some updating.
It would be nice as well to include a small frig.
Make sure to get a room opposite the highway. It can be noisy.

Date of stay: April 2021
Trip type: Travelled with family
Thank gupjohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Property Management , Owner at The Whitehall Houston, responded to this reviewResponded 21 April 2021

Hello, Thank you for sharing your review. We are glad you had appreciated the location and room accommodations. We have taken note of your feedback regarding our hotel, and we hope The Whitehall Houston is your first choice every time you visit Houston!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2021

Beautiful hotel. Rooms are comfortable, good hotel location and an awesome staff.
It was close to the area I needed to be. Thank you John from the front desk. He is very knowledgeable of his city. You were great!

Date of stay: February 2021
    • Value
    • Rooms
    • Service
Thank vidav67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2021

Me and my partner decided to make a weekend getaway since things are looking better as far as the pandemic goes. The moment we walked in we were treated like royalty. Well we aren't but the front desk staff was and is wonderful especially John he answered our every question and made us feel at ease since we dont normally stay at such a nice place but the price really fit well within out budget.. we did notice when we walked in the hotel it looked very clean and everything had a fresh new look .. we will stay again and tell all of our friend to consider your establishment.

M and JJ

Date of stay: March 2021
    • Value
    • Rooms
    • Service
Thank hotlatino81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2021

I suggest any one going on a little getaway or work trip this is the best place to get away, they have the best hospitality and customer service. The workers should know me by now I treat them like family. Any time I stay in Houston it will be downtown at the Whitehall hotel. I just love the managers there also #1 great customer service!

Room tip: Ask for John Flores he is the best
Date of stay: March 2021
    • Value
    • Cleanliness
    • Service
Thank W7752DEmaryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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