Great hotel, amazing staff but the LOUDEST hotel I’ve ever stayed in. Constant banging of doors or something. People screaming in the hall all hours of the night. Never again. And so sad because this is a nice hotel More
Great hotel, amazing staff but the LOUDEST hotel I’ve ever stayed in. Constant banging of doors or something. People screaming in the hall all hours of the night. Never again. And so sad because this is a nice hotel MoreShow less
Thank you for being our guest at The Whitehall Houston. We are glad you had an overall nice experience and had amazing staff interactions. However, we are sorry for the inconvenience you had with the noise. We hope you will give us a chance to impress you on a future visit.
The Whitehall has the architecture and bones of a great downtown convention-style hotel. I suspect she was grand in her day, but time (and maintenance/ renovation budgets) seems to be taking a toll. The rooms are comfortable and the beds were very nice, which may be about the most important thing. But lots of signs of deterioration creeping into the building and rooms. Look closely and you’ll see a fair amount of dirt, scuffed walls, the occasional hair, loose fixtures, and so forth. Not a deal-breaker by any means, but definitely enough to notice.
Thank you for writing a review. We regret that some areas on the hotel were not up to our standards during your visit. All guest feedback is appreciated, these suggestions help us plan improvements that will better ours guests stay. We also appreciate your positive comments about the comfort of our rooms and hope you will stay with us again.
We stayed at the Whitehall as we were attending functions in downtown. The hotel itself is very nice with good service. It was easy to get to restaurants and the convention center walking or driving.
The bed and pillows are comfortable
My only complaints would be the bathroom was very small and it could use some updating.
It would be nice as well to include a small frig.
Make sure to get a room opposite the highway. It can be noisy.
Hello, Thank you for sharing your review. We are glad you had appreciated the location and room accommodations. We have taken note of your feedback regarding our hotel, and we hope The Whitehall Houston is your first choice every time you visit Houston!
Beautiful hotel. Rooms are comfortable, good hotel location and an awesome staff.
It was close to the area I needed to be. Thank you John from the front desk. He is very knowledgeable of his city. You were great!
Me and my partner decided to make a weekend getaway since things are looking better as far as the pandemic goes. The moment we walked in we were treated like royalty. Well we aren't but the front desk staff was and is wonderful especially John he answered our every question and made us feel at ease since we dont normally stay at such a nice place but the price really fit well within out budget.. we did notice when we walked in the hotel it looked very clean and everything had a fresh new look .. we will stay again and tell all of our friend to consider your establishment.
M and JJ
I suggest any one going on a little getaway or work trip this is the best place to get away, they have the best hospitality and customer service. The workers should know me by now I treat them like family. Any time I stay in Houston it will be downtown at the Whitehall hotel. I just love the managers there also #1 great customer service!