I really enjoyed the personal follow-up while I stayed at the Hilton. They catered to all my needs, Water in the room, Room service needs like sheets towels and even a clogged sink. The entire interaction was on text messages and it was prompt with follow-up on my satisfaction.
I felt like a Rock Star, Felt like they truly cared about me.
Claudia (Front Desk Manager) is amazing. She is attentive and truly amazing at customer service. She ended my stay with a great feeling wanting me to come back as soon as I can. Thank you Claudia.