We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$87
US$78
CandlewoodSuites
View Deal
  • Free Wifi
  • Free Parking
US$95
US$92
Country Inn
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
SpringHill Suites Houston Brookhollow(Houston)(Great Value!)
US$110
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$98
La Quinta
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$146
US$138
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Club Quarters Hotel in Houston(Houston)(Great Value!)
US$108
Priceline
View Deal
  • Free Wifi
  • Restaurant
US$88
Priceline
View Deal
  • Free Wifi
  • Free Parking
US$81
Priceline
View Deal
  • Free Wifi
  • Free Parking
Free cancellation until 03/08
US$268
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$249
US$232
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Reviews (1 001)
Filter reviews
1 001 results
Traveller rating
485
242
134
76
64
Traveller type
Time of year
LanguageAll languages
More languages
485
242
134
76
64
Show reviews that mention
All reviewstwo swansfront deskmade to order breakfastthe manager's receptionindoor poolwalking distancecomplimentary breakfastenjoyed my stayvery nice hotelbusiness triplobbyatriumsage
Filter
Updating list...
14 - 19 of 1 001 reviews
Reviewed 3 weeks ago via mobile

Staff was very friendly and the price was right. Room was very well kept and there were no issues with the facilities. Pa and Gram ( the swans) in the lobby were a nice touch. The breakfast was simple and satisfying. Despite the demand, omelettes were on point and quickly prepared.

Stayed: June 2018, travelled with family
Thank Adam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Enjoyed all facets of my stay there. Staff, facilities, and room were top notch. The staff was very helpful for any need that would arise during my stay. The highlight was the managers reception in the afternoon. Was a great way to wind down from a day of work.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Anytime we travel we stay at the Embassy because 1) family friendly 2) can't beat their breakfast
The breakfast was good, extra points for the vanilla creamer! the staff was friendly, the lady that serviced our room Lucia was awesome the manager (I think he was the manager) that worked Saturday and Sunday was cool too, Very helpful and friendly. Had fun meeting people during reception hour, the husband even played a round of chess with another guest and the kids loved the swans and were able to feed them during reception hour as well. The hotel is the perfect location to visit Houston.
We enjoyed our stay here will definitely stay again but I would like to see the pool area cared for a little better. The pool room needs work, paint was bubbling off the walls and some had chipped off, the ceiling looked a little yucky too. One of the nights the kids decided to go swimming it was around 8pm I sat down at one of the tables trying to do some work on my computer. The outlets didn't work. There were towels everywhere and the basket of dirty towels was full only 3 clean towels left on the rack. I started to pick up the towels and sweep out the water because the floor was full of water the corner area opposite to where the hot tub is was full of water. I doubt anyone checked on it all day. I passed by the next morning just to see if anyone had checked on it, but it all looked the same. Overall we had a great experience will definitely stay here again during our next visit.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Luisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Nice hotel. Loved the swans inside so much!!! I am new to town and asked the staff questions about area, they were very knowledgeable and were able to deliver to me with some information about the area.

Stayed: April 2018, travelled with family
Thank c_maydenleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Rooms felt like they were past their prime. A/c was either on full blast, or off, with no in-between. Bathrooms especially need updating/repair. Good location. Friendly and helpful staff. Would stay again, but it's overpriced at the standard booking rate.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank smalloy2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William V, General Manager at Embassy Suites by Hilton Houston Near the Galleria, responded to this reviewResponded 4 weeks ago

Mr Malloy, thank you for taking the time to share your review. We are very sorry our rooms were not to your satisfaction. We have just been through a full renovation however it is up to us at the hotel to maintain our product and we are disappointed we did not do that for you during your most recent visit. We do hope to see you again in the future and if we can be of any assistance please do not hesitate to contact us.

Sincerely,

William Venegas III
General Manager
Embassy Suites Houston near the Galleria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews