Well were do I begin. My daughter rented this home near MD Anderson her father my husband was diagnosed with liver cancer and we wanted a house close by we saw this house on HomeAway looked nice on pictures. We arrived Monday for my husband's appt at 12 noon we didn't leave the hospital til 9pm that night. We were tired and ready for a good night rest we get to the house and we walked around and saw beer cans and cigarette buds, roaches, mice droppings and bathroom was dirty and there was spiders in the tub. This house didn't look like the one being advertised. We called the owner to let her know she was out of town she sent her son. He offered to get someone to come clean it but we declined. We ask for a refund and were told that she will find away to return the funds. Now a few day later she declined. This is not what our family needs at this moment. My husband needed a nice, clean place to stay. We drove around with a cancer patient until 11:30pm we were finally able to find a hotel for that night. This house is not what it looks like in the pictures. We have to by moving from hotel to hotel. I don't want another cancer patient going through what we went through. This is a really terrible situation. We have advised HomeAway as well of this situation.