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The Inn On The River
Ranked #2 of 92 Hotels in Pigeon Forge
Certificate of Excellence
GreenLeadersBronze level
Reviewed 16 October 2017

We could not have been pleased more. Friendly staff always there to help you anytime you needed anything. The rooms were clean and well furnished. Food was great and always hot. The area outside was very nice, clean and very inviting, and fire pit area was great.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank Carolyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 5 weeks ago

All of the staff here strive every day to ensure that every guest that stays with us can make the Inn On the River their home away from home whenever visiting us in The Great Smokey Mountains. We very much look forward to seeing again soon.

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62 - 66 of 2 514 reviews

Reviewed 16 October 2017

Good room and next to a lot of shops and attractions you can walk to. Breakfast is great. They have a nice indoor pool. They also offer fresh popped popcorn along with tea, coffee and hot chocolate. A great place to enjoy Winterfest.

Room Tip: does not have microwave in room, but was told they are soon to get them. That was my only complaint...
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Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank dana5266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 5 weeks ago


As the Guest Service Manager, I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us.

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Reviewed 16 October 2017 via mobile

This was our first time staying at this hotel and it was a pleasant experience. Front desk staff was friendly, breakfast was excellent. There were always free sweet tea, water, and coffee in the front lobby. Lobby was very nice with comfortable seating and two fireplaces. There was plenty of seating if you wanted to relax around the fireplace. There were also board games available. Rooms were clean and beds were above average for comfort. There is and outdoor and indoor pool with and indoor hot tub. Biggest problem was the chlorine was so strong it would make your eyes water and the chlorine smell was almost unbearable.

Stayed: October 2017, travelled as a couple
Thank Gregg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 4 weeks ago

Thank-you for letting us know about your experience at The Inn On the River. With every review, we make a point to improve. And, this is easier accomplished with every review we receive. As Guest Service Manager, I look forward to ensuring that your next stay with us will exceed your expectations. And, you’ll be able to make The Inn On the River your home in the Smoky Mountains.

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Reviewed 16 October 2017

The Inn is I a great location. The hotel is super clean and the staff is friendly and willing to help. The breakfast they have is the best I’ve seen a hotel offer. Our room was spacious and overlooked the river. Very peaceful.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank Clellan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 5 weeks ago

The Inn On the River is an independently owned hotel and guest reviews, critiques, and suggestions are very important to us. We take every review to heart. As the Guest Service Manager I am very happy to hear how much you enjoyed your time at your home away from home in the Great Smokey Mountains. Thank you for taking the time to tell us about your experience during your stay. We greatly look forward to your next visit.

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Reviewed 16 October 2017

Excellent visit and place to stay!!! Very clean and friendly staff, excellent hotel perks and they gave us a discount for booking multiple rooms! The balcony provided a nice view. The location is near all of the local attractions.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank cmoquinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 5 weeks ago


We are excited to find out how much you enjoyed our many amenities available to our guests. As the Guest Service Manager, I want to take the time to thank you for sharing your experience. Our staff goes above and beyond to make every guest that stays at The Inn On the River feel at home.

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Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
Price Range: R1 261 - R3 151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn

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