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All reviewssweet teafree popcornwafflesfire pitwatching the duckslittle pigeon rivergreat place to stayevery eveningmellow mushroomeach morningclean roomsstaff was very friendlyrocking chairsoutdoor poolbreakfast barbreakfast was deliciousfirst floor
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Reviewed 16 October 2017

Good room and next to a lot of shops and attractions you can walk to. Breakfast is great. They have a nice indoor pool. They also offer fresh popped popcorn along with tea, coffee and hot chocolate. A great place to enjoy Winterfest.

Room Tip: does not have microwave in room, but was told they are soon to get them. That was my only complaint.
Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank dana5266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 17 October 2017


As the Guest Service Manager, I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us.

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Reviewed 16 October 2017 via mobile

This was our first time staying at this hotel and it was a pleasant experience. Front desk staff was friendly, breakfast was excellent. There were always free sweet tea, water, and coffee in the front lobby. Lobby was very nice with comfortable seating and two fireplaces. There was plenty of seating if you wanted to relax around the fireplace. There were also board games available. Rooms were clean and beds were above average for comfort. There is and outdoor and indoor pool with and indoor hot tub. Biggest problem was the chlorine was so strong it would make your eyes water and the chlorine smell was almost unbearable.

Stayed: October 2017, travelled as a couple
Thank Gregg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 19 October 2017

Thank-you for letting us know about your experience at The Inn On the River. With every review, we make a point to improve. And, this is easier accomplished with every review we receive. As Guest Service Manager, I look forward to ensuring that your next stay with us will exceed your expectations. And, you’ll be able to make The Inn On the River your home in the Smoky Mountains.

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Reviewed 16 October 2017

The Inn is I a great location. The hotel is super clean and the staff is friendly and willing to help. The breakfast they have is the best I’ve seen a hotel offer. Our room was spacious and overlooked the river. Very peaceful.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank Clellan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 17 October 2017

The Inn On the River is an independently owned hotel and guest reviews, critiques, and suggestions are very important to us. We take every review to heart. As the Guest Service Manager I am very happy to hear how much you enjoyed your time at your home away from home in the Great Smokey Mountains. Thank you for taking the time to tell us about your experience during your stay. We greatly look forward to your next visit.

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Reviewed 16 October 2017

Excellent visit and place to stay!!! Very clean and friendly staff, excellent hotel perks and they gave us a discount for booking multiple rooms! The balcony provided a nice view. The location is near all of the local attractions.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank cmoquinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 17 October 2017


We are excited to find out how much you enjoyed our many amenities available to our guests. As the Guest Service Manager, I want to take the time to thank you for sharing your experience. Our staff goes above and beyond to make every guest that stays at The Inn On the River feel at home.

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Reviewed 15 October 2017 via mobile

I was so impressed by how clean the hotel was. I even walked around barefoot. The staff was so nice. They spoke to us as if we were friends. My kids loved the indoor and outdoor pools. The popcorn and hot chocolate at night was a nice cozy touch. The breakfast was really nice with multiple real chefs, not just one maid manning it. It consisted of several hot and cold choices with juices, milk, coffee, etc. We will be back! Great place for kids!

Stayed: October 2017, travelled with family
Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLSmith2016, Manager at The Inn On The River, responded to this reviewResponded 16 October 2017


As your home, away from home in the Smoky Mountains, we are pleased to hear about your recent stay with us at The Inn On the River. From the moment you check-in, until you have to leave us; our staff endeavors to make your time here as enjoyable and comfortable as possible. From our buffet breakfast to popcorn in the evening, we are happy you enjoyed your stay. And, greatly anticipate your next visit with us.

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