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All reviewsomeletwafflesfront deskbedroom suitefull size fridgesmall kitchenliving areaback roadsbreakfast staffthe main draghome away from homepool and hot tubenjoyed our staystaff was very friendly and helpfulcontinental breakfasttrolley stoprooms were very clean
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Reviewed 17 July 2018

Our stay was in July 2018, the place is dated but clean and quiet. We had no problems with the stay itself, we always cook breakfast, eat sandwiches for lunch and eat out for supper. The day we left we cooked all our breakfast foods packed up and left. When I got home I checked my banking account and discovered I was charged an extra $250, when I called and asked about it I was told and I quote, because you smoke dope, we smelled marijuana. I asked for a manager and advised her of that we don't even smoke cigarettes the only smell in that room was bacon she stated you are a pot head and I know the difference in beacon smell and marijuana.She then told me her employees even step off the property to smoke their dope!!!!! when I called her out on that comment she hung up on me. My husband immediately tried to call her back and was told the manager is not here. They refused to give us the number to the corporate office and gave us a wrong email address. BE VERY CAREFUL if you stay here if they don't know what bacon smells like..... they are just trying to line their pockets!!!

  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Pam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon V, General Manager at All Season Suites, responded to this reviewResponded 19 July 2018

Pam,

I don't believe that is quite how this conversation went. First I couldn't get a word in because you kept talking over me. Second when you checked in you signed an agreement with the hotel that you would not smoke in the room. That meant anything not just cigarettes. I did not state that any employee smoked anything anywhere. We do not have a corporate office we are an independent hotel and the owner was on property and is the one who ask me to check the room. I am sorry that this has occurred. You can blame us or myself but we are not the ones at fault.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018 via mobile

My wife and I came to Piegon Forge for the weekend and this has been the third time we have stayed at All Season Suits. People are friendly rooms are clean, maybe needs to be updated a little but very comfortable.

Stayed: July 2018, travelled with family
1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon V, General Manager at All Season Suites, responded to this reviewResponded 20 July 2018

Thank you! We are so glad you enjoyed your stay. It was our pleasure having you and your family stay with us! Please visit us again soon!

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Reviewed 11 July 2018 via mobile

Clean, quiet place. Tucked in just a few blocks off the main strip & just 2 miles from Dollywood. The beds & pillows were comfortable. The hot breakfast was great every morning!! Biscuits & gravy, Belgian waffles, omelets made to order...delicious. Also, the staff were VERY kind & helpful. We will book again when we go back to Pigeon Forge.

Stayed: July 2018, travelled with family
1  Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon V, General Manager at All Season Suites, responded to this reviewResponded 2 August 2018

Thank you so much for your kind words. Please visit us again soon!

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Reviewed 7 July 2018

Our family stayed in the 2 bedroom suite, and it was completely comfortable and clean. The staff were on top of everything, and very friendly. I called the front desk for an extra blanket, and it was delivered within one minute. A bad storm came and the pool ended up getting a lot of leaves in it, as soon as the storm passed the pool man was out cleaning it so that guests could resume swimming. The breakfast was amazing, the sweet lady made your own omelets! Can't wait to go back.

Room Tip: 2 bedroom suite
  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Connie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon V, General Manager at All Season Suites, responded to this reviewResponded 9 July 2018

Thank you! We had so much fun with y'all. Please come back and visit us again soon!

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Reviewed 4 July 2018

We had a two bedroom 2 bath unit and it was plenty of room for us. The hotel is close to everything and offers a free continental breakfast with eggs and omelette 's cooked to order.

Our safe was not working the 1st night so on the morning of our second stay, we had maintenance come up and fix it. These types things should be checked before releasing the room again. But overall, the hotel served it's purpose.

  • Stayed: July 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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