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Reviews (21)
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All reviewsgreat apartmentsame buildingfantastic locationski schoolthe kitchenconveniencetowelsteenagersdownstairssupermarketliftfacilitiesskiing
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1 - 6 of 21 reviews
Reviewed 9 October 2017

Fantastic location and great apartment. Light and airy with a great view. Down stars is Hotham Central with all the facilities that you need.
The only complaint I have is that the WiFi Signal is poor. To receive a strong signal you have to sit by the door.

  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank TimothySt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HothamHolidays, Guest Relations Manager at White Crystal Apartments, responded to this reviewResponded 3 January 2018

Thank you for your feedback TimothySt,
Our customers feedback helps us to ensure we are maintaining a high standard of customer service and can work on improvements where needed.
We understand that the speeds of WiFi differ in a regional remote area compared to a metropolitan area, and we are looking into satellite NBN options to rectify the issue.
We are thrilled you enjoyed your stay at Mount Hotham and look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

Right at the doorstep of the main beginners lift and the meeting spot for lessons. Has supermarket, equipment hire shop and couple of restaurants within the complex.

Rooms come with kitchen, fridge, and cable tv so good for families. Rooms are reasonable size.

Obviously you pay for this convenience but will likely be a return customer

Stayed: September 2017, travelled solo
Thank goony51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HothamHolidays, Guest Relations Manager at White Crystal Apartments, responded to this reviewResponded 3 January 2018

Hello goony51,
Thank you for your feedback. We are thrilled you enjoyed your stay at Mount Hotham. Your feedback assists us in ensuring we maintain our high standard of customer service for all our guests.
We look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

Really nice apartment in the heart of Hotham. Stayed here 5 years ago and returned. Was one of the few apartments available to book early which is really important if you're travelling a distance and need to lock something in. Facilities and amenities were perfect.

Stayed: July 2017
1  Thank Gaylene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HothamHolidays, Guest Relations Manager at White Crystal Apartments, responded to this reviewResponded 3 January 2018

Welcome back Gaylene C,
We pride ourselves in offering a home away from home in all of our properties.
Our customers feedback helps us to ensure we are maintaining a high standard of customer service and can work on improvements where needed.
We look forward to having you stay again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017

We loved White Crystal Apartments. Dennis was able to check us in early so we were skiing the day we arrived.
Apartment 107 was spacious and clean. The kitchen was well enough equipped for most cooking ( next time I will bring foil/baking paper and paper towel).
Easy access to skiing and the supermarket, bars and ski school in the same building.
Some cable TV channels and free wifi make it easy to entertain yourself on bad weather days.
Would stay again!

Room Tip: Odd numbers have a magnificent view across the valley.. watch the sun rise !
  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Anthea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HothamHolidays, Guest Relations Manager at White Crystal Apartments, responded to this reviewResponded 17 September 2017

Thank you for your feedback Anthea.
We are thrilled you enjoyed your stay at Mount Hotham. Your feedback assists us in ensuring we maintain our high standard of customer service for all our guests.
We look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2016 via mobile

We've stayed in White Crystal two years in a row and loved it. Love the convenience of this accomodation. Everything is downstairs from our apartment, the grocer, restaurants, ski hire, shops, guest service, adult ski and board classes. Best thing is if I'm in need of milk or bread, I don't even need to rug up to go downstairs to purchase it.

We've always stayed during low peak season because it's too costly during high peak season.

Advice: best organise a porter to help you with luggage because they is no lift to level two.

Stayed: September 2016, travelled with family
Thank plkhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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