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“Don’t ask for Iced coffee ”
Review of Cadwaladers

Cadwaladers
Ranked #1 of 2 Dessert in Criccieth
Certificate of Excellence
Price range: US$0 - US$8
More restaurant details
Restaurant details
Dining options: After-hours
Description: Cadwaladers was established in 1927 in the little village of Criccieth by David and Hannah Cadwalader. Over the years, we have expanded our popular ice cream and coffee cafes all over Wales and England, bringing the best quality service and products to our customers. We are proud to still serve our traditional recipe ice cream developed by Hannah Cadwalader (which still includes the famously secret ingredient!) and now our specially developed exclusive blend of espresso, hot chocolate and loose leaf tea which have been designed to redefine the standards of excellence in hot beverages. With our competitive prices, special products and caring team, we can assure you that we can provide options for all the family, including gluten free ice cream and cakes.So bring your friends, children, partner and dogs! To our lovely cosy cafés and relax in comfort whilst our friendly team treat you to the very best Wales can bring, served with a great deal of love and care.
Reviewed 28 June 2018 via mobile

We’d visited this business a few times and quite frankly the service hasn’t been the best.
We stopped for iced coffee and the 4 of us agreed that it was not iced coffee at all. It was Americano that had gone cool, no sign of ice, tasteless and totally unappetising.
I advised the supervisor behind the counter and she showed little interest by saying “you should’ve let me know”, actually that’s what I was doing.
We won’t be back.

Thank Naldotwo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine T, Public Relations at Cadwaladers, responded to this reviewResponded 6 July 2018

Thank you for taking the time to review your visit. We appreciate all feedback, good or bad. We are very disappointed to hear that your recent visit to our store was not the best and want to assure you this will be investigated and discussed in store with our Team. Please could you email feedback@cadwaladers.com with the details of your visit with the time and date so we can look into this for you.

Kind Regards,
Cath
Cadwaladers Online Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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67 - 71 of 769 reviews

Reviewed 24 June 2018

If you go to Criccieth a visit to Cadwaladers is a MUST. Amazing tasting ice cream, so much choice and great service.

Thank barbaraD5854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine T, Public Relations at Cadwaladers, responded to this reviewResponded 6 July 2018

Hello :) Thank you for your lovely and honest review. We are so pleased to hear that you enjoyed our Ice Cream on your visit, we look forward to seeing you on your next visit,
Kind Regards
Cath
Cadwaladers Online Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

If you can't get vanilla right why are you in the ice cream business?
Also, there are more sugar free soft drinks than diet Pepsi out there! Wake up to the modern world.

Thank Concero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine T, Public Relations at Cadwaladers, responded to this reviewResponded 6 July 2018

Hello,
Thank you for taking the time to review your visit. We appreciate all feedback, good or bad. Im sorry to hear that you found our products lacking on your visit. Please could you email feedback@cadwaladers.com with the details of your visit with the time and date so we can look into this for you.

Our Vanilla ice cream recipe has been loved for many generations, so it concerns us that you did not enjoy your ice cream on your visit. We continually have excellent feedback and we will be quick to rectify and shortcomings you had on your recent visit.

We stock many different drinks in store to cater for different tastes, can you advise which drink you would like to see in store? We have limited space in our cabinets, so we try to stock the most popular drinks in order to appeal to a large market.

We look forward to receiving your email so we can rectify any shortcomings.

Kind Regards
Cath
Cadwaladers Online Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Our stay in Criccieth wouldn't be the same without at least one visit to Cadwalladers. Ice cream sundaes are so nice. The staff are friendly and always greet with a smile. Eton mess and toffee and banan sundaes sat looking out to sea. Wonderful. Two visits - Tuesday and Thursday evenings. We will return!.

Thank chandrah874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine T, Public Relations at Cadwaladers, responded to this reviewResponded 3 July 2018

Hello :) Thank you for your lovely review. We are so pleased to hear that you enjoyed both your visits and look forward to seeing you all again soon.
Kind Regards,
Cath
Cadwaladers Online Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

It was a rather miserable misty ,drizzly dull afternoon and as we explored Criccieth we came upon this ice cream shop near the castle . Deciding we deserved a treat to brighten the day we went in and chose a mint choice chip and a salted caramel . We were delighted with both - good flavours and very smooth ice cream .

Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine T, Public Relations at Cadwaladers, responded to this reviewResponded 3 July 2018

Hello :) Thank you for your lovely review. We are so pleased to hear that you enjoyed your visit, we hope to see you all again soon.
Kind Regards,
Cath
Cadwaladers Online Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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