The Kings Arms is one of the few hotels in Kyleakin, the main town on the Isle of Skye. It is a large hotel located on the esplanade and the dining room and bar overlook the harbour area. The meals were only average.
Our room was compact and little tight to move around. The bed was very comfortable but hanging space in the cupboard was very limited. We were provided with two towels but both had dirty marks, so we asked for them to be replaced.
There is a desk provided in the room, which was handy for writing Trip Advisor notes on my laptop, but there was no chair that fitted the desk.
One staff member was friendly and helpful but all the others we encountered need more training on customer service and how not to argue with guests, especially when they misunderstand the customer’s meal order.More
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