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All reviews itison deal sea view jacuzzi bath on arrival an upgrade lovely hotel function suite front facing wedding venue an overnight stay walk in shower food was lovely from start to finish lovely view well worth a visit enjoyable stay firth of clyde
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Reviewed 10 August 2018 via mobile

Firstly I'd like to say thank you to all the staff but especially the new manageress Nicola. The hotel has a fresh and happy Vibe witch rubs off onto the customers.the mussels in n the restaurant were amazing and our stay was just amazing.
Thanks again guys !

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHHGuestRelations, General Manager at Brisbane House Hotel, responded to this reviewResponded 11 August 2018

Hi James S,

Thank you so much for your review. It was so lovely to get the chance to meet with you during your stay and I am so happy you both enjoyed yourselves. I hope to welcome you back again in the future.

Best Regards,

Jennifer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

We had a sea view upgrade and the staff were very friendly . dinner and breakfast were very good quality with attentive waitering. Weather ,gale force winds and rain. Very enjoyable stay .Free parking at hotel.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank crazychic5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHHGuestRelations, General Manager at Brisbane House Hotel, responded to this reviewResponded 11 August 2018

Dear crazychic5,

Thank you for taking the time to leave us a review. I am so glad you enjoyed your stay. I can only apologise about the west coast weather, I hope the next time we welcome you back it will be sunny skies.

Best Regards,

Jennifer

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Reviewed 5 August 2018 via mobile

Went for a walk along the Promenade and pointed out the Brisbane House Hotel, my family wanted to see inside. So we went in and had a lovely friendly welcome from Francesca the receptionist. We got chatting about the decor and she very kindly gave us a tour and whilst talking she recommended the restaurant. She dashed off and came back saying there was a table for us should we wish to dine. We'll it wasn't a disappointment. The meal was wonderful, the staff helpful and very reasonable. Well done to all, especially Francesca

Date of stay: July 2018
Trip type: Travelled with family
1  Thank Sunshinemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHHGuestRelations, General Manager at Brisbane House Hotel, responded to this reviewResponded 11 August 2018

Dear Sunshinemama,

Thank you so much for your wonderful review. I am delighted you decided to pop in.
I will certainly pass your comments onto the team especially Francesca!
We hope to welcome you back again very soon.

Best Regards,

Jen

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Reviewed 30 July 2018 via mobile

We stayed for 2 nights while celebrating the wedding of 2 friends. The hotel is in an amazing setting right across from the sea and right next door to nardinis ice cream shop. The rooms were spacious and comfy and the bathroom were all we needed, roomy plenty towels and toiletries if you needed them. Breakfast was buffet with hot choices to order. Staff were very nice and friendly and nothing was a problem and the wedding was lovely and went without a hitch.

Date of stay: July 2018
Trip type: Travelled with friends
Thank rlear1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHHGuestRelations, General Manager at Brisbane House Hotel, responded to this reviewResponded 11 August 2018

Dear rlear1967,

Thank you for taking the time to leave us a review. I am so pleased you enjoyed your stay and had a lovely time at the wedding.
I hope we can welcome you back again in the very near future.

Best Regards,

Jennifer

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Reviewed 28 July 2018 via mobile

This is a lovely hotel in an great location in a special sea side town

The room had a sea view, beautifully decorated and plenty of space and facilities - the cooked breakfast was lovely and they had good coffee

The only downside was the noise - this hotel has events on like weddings and birthdays - it's a great place for both so happy birthday and congratulations to any one planning theirs there

For our stay we were exhausted after a long drive and wanted an early night

It got to after 11pm and phoned reception to see what time it would end - they did offer to move us up 1 floor but we were already in bed and too tired to move

What would have been ideal if we been told at the time of check in so we could have gone straight to a quieter room or informed earlier on in the week when I phoned about the reservation and gone for the quieter room then or even cancelled the booking - when I spoke to the staff everyone presumed I had been told about the event as apparently they usually do but I hadn't

The staff did handle my issue beautifully with good customer service but if you do want to book this hotel then I would recommend it but if quiet is important to you then ask in advance for a quiet room or if there are any events on

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHHGuestRelations, General Manager at Brisbane House Hotel, responded to this reviewResponded 11 August 2018

Dear Dawn P,

Thank you for your wonderful review. Largs is a special sea side town and I am so glad you thought so too.
I am so sorry the noise from the celebrations in the Brisbane Suite kept you up and really appreciate your suggestion, we will certainly be looking to see how we can improve room allocation to give our guests the best possible nights sleep - party or no party!
Thank you once again and we hope to welcome you back again in the future.

Best Regards,

Jennifer

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