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“Great atmosphere ”

Cruize Bar Brasserie
Ranked #7 of 25 Restaurants in Brodick
Certificate of Excellence
Price range: US$28 - US$42
More restaurant details
Restaurant details
Good for: Bar Scene, Special Occasion Dining, Child-friendly, Local cuisine, Groups
Dining options: After-hours, Lunch, Breakfast, Dinner, Delivery, Reservations, Takeout
Reviewed 28 June 2018 via mobile

We were staying in a lodge but ate at Cruise on our last night which was lovely, Duncan and team very entertaining. We were Able to take our dog along which made all the difference, we chose not to take her into the restaurant but it was nice to have the choice but took her into to lounge area later. We also had coffees, snacks, cakes here throughout our stay and the staff so all nationalities were lovely.

Thank kubra2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 853 reviews

Reviewed 21 June 2018

Good choice of food on the menu and even catered for children. Staff were very pleasant and everywhere was spotlessly clean.

Thank Lingreens22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

Dinner booked at 7pm on a sat night. No problem being seated and all staff were attentive and helpful. Food was lovely, ordered the Auchrannie platter for 2 with cheeses, olives, salmon, bread and chutney. Main's were Ceaser salad with added chicken and haggis with caramelised onion and mustard cheese pizza. Delicious. Only downside was the chicken was very salty, whatever the outer coating was was almost inedible. Can't fault the rest of the meal or service.

1  Thank Robyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2018 via mobile

Staff were nice but slow or not enough available meals were to small for price I had the polenta tart expected a pastry base but only a slab of polenta with a few tomatoes and some water cress the portions were small except for the light bite fish and chips which was to large . The child’s fruit chunks was slices of different melon 2 raspberries and half a strawberry the child doesn’t like melon thought he was getting a fruit salad not a plate of melon

2  Thank Penny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Guest Relations Manager at Cruize Bar Brasserie, responded to this reviewResponded 16 June 2018

Dear Penny M,

Thank you for reviewing your recent visit to our restaurant.

I'm sorry to learn on this occasion you were underwhelmed and all your comments have been taken on board. I just wish we had known about your disappointment with the dishes ordered at the time as our team would have happily replaced them for you.

I hope we may see you back at Auchrannie again and you visit Cruize Bar Brasserie so we can restore your faith in our food and service.

Kind Regards,
David M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

No complaints over the quality of food in Cruize but not the best service. Ordered the sandwich with fries but the fries were nowhere to be seen when our food arrived. The waiter assured us they would be on their way but they did not arrive. Brought it to the attention of another young waiter who said he would fetch them. 20 minutes later, still no fries. By this time we had finshed our food. When our plates we cleared by the waiter who had assured us they were on their way in the first place, he didnt seem to remember we had ordered them at all! To be fair, he did offer us a couple of free drinks and of course, the fries were not on the bill. All in all, good food, my husband particularly enjoyed the mac and cheese, but let down by the service. Really no excuse for two waiters to forget a customer's order and not ensure it was complete.

2  Thank Shst888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Guest Relations Manager at Cruize Bar Brasserie, responded to this reviewResponded 1 June 2018

Dear Shst888,

Thank you for taking time to review your recent meal with us.

Whilst it's pleasing you enjoyed the food you received I'm really sorry the service provided fell short on this occasion.Our Restaurant Manager will address this blip with his team to ensure our usual high standards are maintained.

We hope to see you back in our restaurant again so our team can restore your faith in their service.

Kind Regards,
David M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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