This was our third visit to this resort, which tells you that we have been happy before. Our 2 bedroom, 2 bath unit was in the Kensington Woods area. It had a sunken living room/kitchen (not really sure what the purpose of that was). Both bedrooms had king beds - one with a large bathroom and an even larger jacuzzi tub. There was a shower nozzle over the jacuzzi, but no shower curtain, so I would see water/soap splashing all over, We are not "tub" lovers, so the big jacuzzi was not a feature we used, The other bathroom was quite small, with a tub/shower. Our T-Mobile cell service didn't work in our unit, so we were reliant on the wifi, which was not reliable. We called twice and they sent someone over, but it was intermittent at best. There was a nice fireplace in the unit, but no fireplace tools. When we arrived, there was a disgusting ash tray full of cigarette butts on the deck. On the plus side, the staff was responsive when we called for linens and for wifi assistance. The grounds are nice and the unit (other than the deck) was clean. The kitchen was well stocked, and we appreciated the washer and dryer. We ate several times at the Stonehenge Grill, close to our unit, and the food was good, although the dinner menu was limited to soup, salads, sandwiches and burgers. Overall, the unit did not suit us very well, and we don't plan to return,
I have previously stayed at Fairfield Glade and, aside from the two kids running around pretty early one morning (6am) in the unit over my head, enjoyed every aspect of my stay at this facility; thus, the reason for making another reservation to visit a friend living in the area for the eclipse.
Pros: Accommodation wise, having a condo unit is positively a good value in comparison to the cost of staying in a mere hotel room. The one-bedroom end-unit in the Laurel section of the complex was wonderful - spacious, separate jacuzzi tub room from bathroom, gas fireplace, and the A/C more than made up for the outdoor heat/ambiance of using the fireplace, and had a deck with a wooded view. Checking in was very pleasant, and the facility offered an eclipsed-themed swag bag, nice touch.
Cons: It was a connecting unit to the one next door, and at times sounds/conversations could be heard, as well as cooking aroma (so I'm sure the same was on their side from us as well). The unit is undeniably in need of furnishing upgrades. The carpeting was dingy and threads were missing (thread bare in carpeting terminology).
The two unbelievably dingy living room armchairs should never have been in the unit; either in the garbage or at a reupholster’s shop (can’t post the photos on this review). The facility stated they could do nothing about replacing them; thus, a blanket was placed over one of them as a slipcover to be able to use it (Maintenance was very prompt to appear when I called the Customer Service to inquire about getting them replaced, and extremely helpful).
The facility’s tv/cable service does not offer access to any premium channels (a service offered at most hotels). The remote’s “Guide” button didn’t work, so have a drink while you scroll channel by channel trying to figure out what is on to view while enjoying the fireplace. There was a CD player but it was not hooked up to the tv.
This is our second trip to Fairfield Glade. Our first trip was a stop-over after a business trip, so was really an in-between place to de-compress for a few days while travelling.
This trip we booked about a year ago to come up and view the eclipse. Our apartment was perfectly appointed, the icemaker was running, and the views were outstanding. The resort is located not far from Crossville, and several state parks are an easy drive away.
The resort has a stocked pharmacy on-site, with a limited selection of groceries. A full-on grocery store is a few miles away, as are gas stations, wineries, and restaurants.
Great location and condo. Clean and all you could ask for. No complaints. Love the area and accommodations. Highly recommend.
The check in process was smooth. Grounds were lovely. A little hard to find after dark due to construction leading up to the resort. Just give them a call and they will guide you in.