The BEST breakfast buffet....very clean and a great selection of hot food on the bar. Great service with mature servers. Very pleased. Great experience.

Just could not find a place we were interested in for brunch. We crossed the bridge at I-40 and saw a Shoney's. It's been years but the parking lot was packed. We were seated quickly by the nice host. Our waitress was very kind and patient. The menu was very limited but they have quite a buffet spread. We both decided on the buffet. All of the items appeared to be very fresh and they refilled the low trays consistently. We did not find a single item disagreeable. The service was great , the food good and the price reasonable. We both left stuffed and ready for a day of antiquing. We will definitely return.

Low quality food. Limited menu and limited buffet bar. Some food overcooked. Eggs like rubber. Restaurant not clean. One cashier at checkout with over 15 people in line to pay - - waited in line for 20 minutes just to pay the check before exit. Not a good experience or one to repeat.

I stopped at the Crossville location of Shoney's on my way up to Vermont, where I am relocating. I had stayed at the Executive Inn across the road, the night before, and unfortunately my cell phone alarm was set on mute, which I did not realize, and I did not hear it go off. Therefore, I slept later than expected and did not get out until 11:30 am. The Waffle Shop up the road was full, with no parking spaces in the lot, so I ended up turning around and going back to Shoney's. I found out from the waitress that although the menu says they only serve breakfast till 11 am, it is extended until 1:00 pm on Saturdays. I ordered coffee, and the breakfast item which includes eggs (I said I wanted my 2 eggs scrambled), breakfast potatoes and bacon and a biscuit. I waited at least 40 minutes for my food. When I got it the eggs were lukewarm and were not scrambled; they were cooked "over easy" and there was no bacon, only sausage patties which were so salty I could only take one bite. When I told the waitress, she told me that "the cook took forever to cook your food and he didn't do anything the way you ordered" and she said it was unacceptable and I should not have to pay for it. I told her that this wasn't necessary but she insisted. When I left she was telling the manager and he said,"So are you just going to let her walk out of here without paying?" I told him who I was and what had happened and that I very much appreciated the fact that they understood that this food was not as I ordered. I would never eat at this location again. It is overpriced and the management is awful. The waitress was a saint.

We stopped at Shoney's in Crossville this morning for breakfast. The food quality was good, and the restaurant was very clean. The items on the breakfast bar were hot. Our waitress (Rachel) was very friendly and made sure we had everything we needed.
It was a good experience.