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All reviews eating establishments cracker barrel room was clean hot breakfast front desk personnel nice hotel great place to stay definitely stay here again free breakfast long drive waffles staff was very friendly pillows highway hurricane pet florida
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12 - 17 of 655 reviews
Reviewed 23 June 2018

Definitely have issues with paint and cleanliness in room- paint was peeling from upper wall and there was large brown stain on curtains- breakfast was great and staff was helpful with check in and out- stayed 3 days but ice bucket was never emptied by made- also TV channels were advertised on guide but were not available (NBC Sports)

Room Tip: request room by elevators- one group of stairs closed due to water damage
  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank jamesmA1800FR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

Convenient for travel off of I77, nice rooms, staff, and breakfast. This Wyndham has been remodeled and updated. A great place to stay for a stopover in Charlotte. Highly recommend it and the room rate was a vallue.

Stayed: October 2017
Thank tripadvkb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018 via mobile

We were happy with check-in, room, breakfast, and staff. We saw plenty of staff which is rare and even received call after arriving in room to make sure everything was to our satisfaction. Would stop here again and recommend to others.

Stayed: May 2018, travelled with family
Thank Monica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2018 via mobile

Checked in around midnight with everything prepaid via the app. Had to wait over 10 minutes for the lady in front of us who was paying cash for separate rooms. We had called the hotel to advise of our late check-in. It would have been nice for the desk clerk to ask us if we were pre-check because it took us a total of 30 seconds to check in once she got to us. Once we got upstairs, our room smelled like incense! Not sure what was trying to be covered up but the smell was horrible. Hotel was packed so no room to switch to. Saturday morning, all of the breakfast attendants were very pleasant and the selection was outstanding. Parking was a little issue since we were pulling a trailer. Can’t give this stay a 5* rating. Room was overall clean minus the smell. Our bed (mattress) was a little worn and could use an upgrade in the near future.

Stayed: May 2018, travelled on business
Thank BigMP44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeannie H, Guest Relations Manager at Wingate by Wyndham Rock Hill / Charlotte / Metro Area, responded to this reviewResponded 18 May 2018

Dear BigMP44,

Thank you for taking the time to tell us about your experience at Wingate by Wyndham Rock Hill / Charlotte / Metro Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

BigMP44 your feedback is very important to us, and I am saddened to hear that your guest room was less than satisfactory. Please be rest assured that we are taking the appropriate measures to address the problem with the correct departments so we can prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.

BigMP44 we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Jeannie Heilman
Guest Service Manager
Wingate by Wyndham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018

We were pleasantly surprised .Very professional and accommodating staff. Very clean rooms. Nice size rooms. Breakfast was also a great hit. We will definitely be back. I recommend this to everyone that needs that hidden but in your face getaway!

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rakiwear16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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