Having read lots of other reviews prior to arriving, we were unsure how our experience would turn out. We stayed 1 night here recently and the staff at Homewood Suites went out of their way to make us comfortable and happy at their property.
We had reserved a larger room as we had a party of 7 traveling with grandparents and children. The lobby was undergoing renovations and the check in was a small desk, but this did not hinder our stay at all. The staff was very friendly and welcoming.
However, upon arriving to our room, the room smelled heavily of smoke and we were unable to stay in it. Greg at the front desk made sure that we were put in rooms that would accommodate our party and smelled much more pleasant. This is a non-smoking property so it was a huge bummer, but we enjoyed the new rooms and had a lovely stay.
Thank you Greg!
The grounds were pretty and location was in a quiet area. Easy to access Isle of Palms, close to Target and Harris Teeter for shopping. We had a very large vehicle and had no issues with parking whatsoever. They did mention if the lot was full there was overflow parking across the street, but we never had to use that.
The breakfast area was temporarily in their meeting room, and though it lacked space for everyone, the staff definitely did their...Having read lots of other reviews prior to arriving, we were unsure how our experience would turn out. We stayed 1 night here recently and the staff at Homewood Suites went out of their way to make us comfortable and happy at their property.
We had reserved a larger room as we had a party of 7 traveling with grandparents and children. The lobby was undergoing renovations and the check in was a small desk, but this did not hinder our stay at all. The staff was very friendly and welcoming.
However, upon arriving to our room, the room smelled heavily of smoke and we were unable to stay in it. Greg at the front desk made sure that we were put in rooms that would accommodate our party and smelled much more pleasant. This is a non-smoking property so it was a huge bummer, but we enjoyed the new rooms and had a lovely stay.
Thank you Greg!
The grounds were pretty and location was in a quiet area. Easy to access Isle of Palms, close to Target and Harris Teeter for shopping. We had a very large vehicle and had no issues with parking whatsoever. They did mention if the lot was full there was overflow parking across the street, but we never had to use that.
The breakfast area was temporarily in their meeting room, and though it lacked space for everyone, the staff definitely did their best to make it as easy as possible for everyone to have breakfast. Overall, good selection of breakfast items and everyone in our group was happy.
We did not get to use the pool area facilities. We did try to go sit out there but the gates were locked. It was a nice area however. Our boys did check out a basketball and played on their little court for quite awhile. Definitely nice when traveling with kids who need to get some energy out.
Overall, we enjoyed our stay here. The rooms were quiet, comfortable and had everything we needed. A great start to our visit to South Carolina. We would definitely return and if you are traveling with family this is a great hotel option in the Mount Pleasant area.More
Show less
