Top notch guys. Thank you so much for taking care of us. From reception, to special needs, to breakfast, to special diet, to the pool and support staff. Everyone was very helpful, friendly and pleasant.More
- Free Wifi
- Free Parking
Top notch guys. Thank you so much for taking care of us. From reception, to special needs, to breakfast, to special diet, to the pool and support staff. Everyone was very helpful, friendly and pleasant.MoreShow less
We take great pride in our hospitality and service. Thank you so much for taking note of this and we wish you well in your travels!
Had a clean and comfortable room and beds. The hallway into the room is a little narrow, otherwise the bathroom and bed area are comfortable and spacious. Nice lobby, gym, and breakfast area. Breakfast area was large enough to handle a crowd and was stocked well. A bit confusing location, with three different marriotts next to each other around the convention center.
The Fairfield Inn sets the bar high... our stay here was what a hotel visit should be. That is a high compliment. The check in was a breeze. We had 2 special requests and they were noticed and provided. The room was so clean and we had such a good night's rest. The shower knob is to the side inside the shower so you do not have to drench yourself under the shower head to turn it on or off. There was a hook for hanging clothes outside the little closet. There were sufficient plugs for recharging your gadgets. There were several little things like that at this location that made this an enjoyable and comfortable stay. The breakfast was good with a nice variety of foods offered. Only one complaint.... milk was out of date and they were slow to replenish it with fresh milk cartons. So we chose something other than cereal to eat. Check out was easy too. This hotel is in an area with many other hotels being built right near the Florence Center.
While traveling to Florida with my elderly mother, we stayed at this hidden gem. The room was clean, spacious and easily accessible. The breakfast was much better than most other hotels but the best part of the stay was the wonderful treatment we received from the desk manager, Renee Glover. She went out of her way to make our stay better than expected and she should be recognized as a truly caring and superb hotel associate. Thank You Renee.
Simply the best you will find as a road warrior looking for a welcoming place to prepare for the next day's drive. The beds were the most comfortable I have ever found in any hotel, the TV/Internet entertainment service was incredible and up to date, and plenty of places to eat very near by. So clean even my Grandmother would approve.Try it, you'll like it!
My husband and I stayed here for a show at the Florence Center. We were able to walk the short distance to the center along a sidewalk (mostly complete, but still underconstruction). We could also walk to a couple of different restaurants. The hotel was clean, the bathroom was huge, and the room was quiet and comfortable. The only issue was the breakfast area didn't seem clean and options were more limited than some of the other places we have stayed. We skipped the breakfast and went down the road to something better.
We appreciate our guests feedback here at the Fairfield Inn & Suites Florence I-20. We are glad that you enjoyed our clean and comfortable hotel. Unfortunately, it appears we failed to meet your expectations with our breakfast. A clean and varied breakfast for you to enjoy is our pleasure, and we do hope to get a chance in the future to exceed your expectations.