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1 - 6 of 37 reviews
Reviewed 9 June 2018 via mobile

DISGUSTING! Previous guests soap was still in shower. Bath mat was wet upon arrival to room. We killed 6 flies and one spider. Sheets dirty. Shower would not drain. TV did not work. Door had been kicked in at some point because it was all busted up around the lock. Puke in the parking lot next to our car when we came out the next morning. We will NEVER stay at another Motel 6. This was Columbia SC on 26west

Stayed: June 2018, travelled as a couple
Thank P E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Columbia West SC, responded to this reviewResponded 4 weeks ago

P E, Thank you for posting your review. We are committed to carrying a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment, and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason, we apologize for the disappointment you describe with the expectations of amenities. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

The title almost says it all. Booked non smoking room. Room assigned had SMOKING SIGN ON THE DOOR. LYING, CHEATING MANAGER stated, "The room has been used, you must stay in this room". THE DOOR HAD NOT BEEN OPENED. Reassigned to actual non smoking room - when door opened cockroaches (PLURAL) ran away from the door. The floor was so dirty it crunched underfoot. Dead cockroach in dorm size fridge. Spider webs and bugs in the shower.

Stayed: September 2017
Thank Randal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Guest Relations Manager at Motel 6 Columbia West SC, responded to this reviewResponded 12 April 2018

Randal, Thank you for posting your review. We are committed to carrying a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment, and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason, we apologize for the disappointment you describe with the expectations of amenities. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

This is definitely a hotel I would avoid. Yes, we knew that it would not have amenities that higher priced hotels would have, but I at least want to feel safe and be in a clean room! The bathroom was not thoroughly cleaned and still had a used towel hanging up. The toilet didn't work very well either. The pillows smelled like smoke and their were burns in the blankets... and we were in a "non-smoking" room!

Stayed: March 2018, travelled with family
Thank Jenni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Public Relations Manager at Motel 6 Columbia West SC, responded to this reviewResponded 21 March 2018

Jenni, Thank you for posting your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the maintenance concerns you describe. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2017 via mobile

Drove nearly 12 hours and purely exhausted so stopped at this nearest Motel 6 hoping to relax for the final leg of our trip the next day. So disgusted with our experience.
Room smelled of cigarette smoke; one towel for 2 guests; pubic hair in tub; dirty sink; no lid on toilet, sheets were questionably fresh/clean and door did not close completely, thus leaving a gap to the inside and outside. The area outside of room was filthy with trash, cigarette butts, and smelled of garbage. Even experienced a sleepless night worrying about the security of our car as we noticed some unsavory people hanging around.
COME ON CORPORATE, you obviously have had similar complaints which hasn't changed anything at this location. You've updated the rooms, as indicated in your TV ads, but keeping a healthy motel isn't happening!

Stayed: December 2017, travelled with family
1  Thank Marty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team Member at Motel 6 Columbia West SC, responded to this reviewResponded 27 December 2017

Marty, Thank you for taking the time to share your review. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason, we apologize for the disappointment you describe with the odor in your guestroom. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the cigarette odor issue you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

Ok, I'm a realest.... you get what you pay for! It's cheap and simple. My room was cheap and simple. No extra amenities or added charges but I got a good night's sleep and that's all I needed. Front desk was professional and courteous at check in and the security monitored the area while I slept.
I did not expect Hilton's service at a Motel 6 but I was respected and secure. That's all I needed.

Room Tip: The inner side of the hotel is best. Facing the pool.
  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank SDD843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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