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All reviews no lift sydney airport shuttle service comfortable bed international terminal next morning an early morning flight superior room rowers club bar and restaurant late check room was large family room wolli creek station would stay again car parking one night stay
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Reviewed 1 April 2018

Convenient location close to both train station and airports. Clean. Our flight arrived early 11:30 but our first receptionist was not welcoming and we could not check in. Different receptionist when we returned and she was very pleasant. Lovely big bed but the mattress was very soft, possibly in need to replacing?

Room Tip: If you need a firm mattress, try to request one!
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
1  Thank Edward T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony T, Front Office Manager at Quality Hotel CKS Sydney Airport, responded to this reviewResponded 2 April 2018

Dear Edward,

Thank you for reviewing us after your last stay here at the Quality Hotel CKS Sydney airport. We are glad you enjoyed your stay with us. Sorry to hear your initial receptionist wasn't welcoming, we will review and share your feedback with the team. We do agree we are very well located, a very short ride to the airport. We thank you again for sharing your experience online and look forward to accommodate you again in the near future.

Kind regards,
JF Savaroc
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Many thanks to Nyoris at reception.
She really looked after me and was so helpful.
After a overnight flight got in a little early but she was obliging.
Great place to stay, very comfortable and in walking distance from International.

Stayed: March 2018, travelled on business
Thank HarveyB215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony T, Front Office Manager at Quality Hotel CKS Sydney Airport, responded to this reviewResponded 27 March 2018

Dear Harvey B,

Thank you for reviewing us after your last stay here at the Quality Hotel CKS Sydney airport. We are delighted you have enjoyed your stay, and more so our service. We are happy we were able to accommodate an early check in for you, which is always nice after an overnight flight. We do appreciate you've taken the time to review us online.

Thank you again for your feedback, we look forward to your next stay.

Kind regards,
JF Savaroc
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

It would have been useful to know there was no lift. We arrived with two elderly parents with mobility issues & then discovered we had to get them up and down stairs. Staff were great & helped with luggage.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank wendymack2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony T, Front Office Manager at Quality Hotel CKS Sydney Airport, responded to this reviewResponded 27 March 2018

Dear wndymack2018,

Thank you for reviewing us after your last stay here at the Quality Hotel CKS Sydney airport. We are glad you have enjoyed your stay. We have rooms located on the ground floor, we will make sure you are allocated there next time around. We are always happy to help out with carrying luggage, we call it our daily exercise! Thank you again for your feedback, we look forward to your next stay.

Kind regards,
JF Savaroc
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Great location, only 4 kms away from Sydney International Airport. There are a lot of restaurants and bars nearby. There is also a large Metro supermarket and a Chinese grocery store within walking distance. Fast/cheap/easy transit to and from downtown(Opera House etc) using train.

Room Tip: Carpet needs more attention
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank Meijun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony T, Front Office Manager at Quality Hotel CKS Sydney Airport, responded to this reviewResponded 27 March 2018

Dear Meijun S,

Thank you for reviewing us after your last stay here at the Quality Hotel CKS Sydney airport. We are glad you have enjoyed your stay with us. We do agree we are well located, with all kind of different shops and restaurants nearby, offering a vast selection of cuisines for everyone's taste. We are also close to the city indeed, a short train ride from Wolli Creek station. Thank you again for the feedback, we look forward to your next stay.

Kind regards,
JF Savaroc
Front Office Manager

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Reviewed 24 March 2018 via mobile

The hotel complex is pleasantly comfortable was easy to locate and well accommodating. Finally checked in after a busy shopping day. The concierge trainee Johnathan was one of the most wonderful helpful staff members and a great asset to the facility. All the staff we dealt with from early bag check in to final room check in were happy and very helpful. Would definately book again for our next trip.

Stayed: March 2018, travelled with friends
Thank JosieB271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony T, Front Office Manager at Quality Hotel CKS Sydney Airport, responded to this reviewResponded 25 March 2018

Dear Josie B,

Thank you for reviewing us after your last stay here at the Quality Hotel CKS Sydney airport. We are absolutely over the moon reading your review, and especially the part about our service. We are glad you have found our lovely staff member Jonathan very helpful, he is a gem indeed! We do thank you for sharing your experience online and look forward to your next stay.

Kind regards,
JF Savaroc
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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