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All reviews thai restaurant on site shellharbour village deep bath cafes and restaurants quiet location queen room great spot bar fridge great place to stay reception staff roomy microwave
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Reviewed 5 October 2018 via mobile

Upon check in I was met by 2 very happy and pleasant owners who very very helpful. Upon opening the doors to the room it was very eye catching with the blue walls and very clean appearance and very spacious. The bed was very comfortable which is essential when travelling as much as I do. The location is great and only a short walk to the cafes and restaurants and the pub.

Would definitely book this motel again
Mark
Sydney Australia

Date of stay: October 2018
Trip type: Travelled on business
Thank marklV5102XU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackieWayne, General Manager at Shellharbour Village Motel, responded to this reviewResponded 5 October 2018

Hi Mark,
Thank you for your lovely review, and we are glad you enjoyed your first visit to Shellharbour. Our location is the best in the area, which our guests really appreciate. We were more than happy to assist you with whats available in walking distance, so thank you for your kind words.
Hopefully we will see you again next time you are in the area.
Regards
Jackie
(P.S Thank you for the pens for Reception, love them !! )

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018

Transitioning back to the Illawarra, I booked for 3 nights to assist me in sorting out my new lease for my property in Shell Cove. Upon arrival, my son had broke his toe and Jackie let us check in early, about 10:30am, which was awesome. They went above and beyond with customer service and I highly recommend as my experience was great.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackieWayne, General Manager at Shellharbour Village Motel, responded to this reviewResponded 16 September 2018

Hi James,
Thank you so much for your great score and lovely comments. I was only too happy to assist you and your son in this difficult time, and glad we could help you with the early check in.
Hope all is going well with your son, and your move to this beautiful area.
Regards
Jackie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2018 via mobile

I stayed at this motel for one night for business purposes and was pleasantly surprised. The hotel grounds and beautifully kept, the service and staff at reception was very warm and welcoming which would definitely be a plus to come back.

The room was basic but that’s the accommodation that it is and this rating is a reflection of the accommodation that it is and what was presented.

The room was so clean and comfortable. It was all you needed and more for a business trip. Coffee, iron, and all of the inclusions such as soap and shampoo.

I will definitely stay here again in the future. Not a five star motel which it isn’t but five star in all that they do which is brilliant.

Bed and sheets absolutely clean and comfortable. Had an excellent sleep.

Date of stay: September 2018
Trip type: Travelled on business
Thank Dominic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackieWayne, Manager at Shellharbour Village Motel, responded to this reviewResponded 7 September 2018

Hi PakDom,

What a lovely review, and great score ! Thank you so much for taking the time to review us. We appreciate all feedback, but it is so nice that our hard work is really appreciated. The Managers & Staff take great pride in our Motel, and always strive to give our guests a friendly, comfortable experience.
I will pass on your comments to our wonderful housekeepers. We are in the process of updating our rooms, all rooms now have new carpet, the ground floor has new curtains (upstairs soon) , most new beds, and we have new furniture in the not too distant future.
We look forward to welcoming you back next time you visit Shellharbour.
Regards
Jackie & Wayne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

This accommodation is situated in a perfect spot. You are able to walk down to Shellharbour beach town. Walk to the beach and it’s just a short drive to the huge club and Shellharbour shopping centre. Beds were comfortable and room was clean.

Date of stay: November 2017
Trip type: Travelled with family
Thank Karen L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackieWayne, Manager at Shellharbour Village Motel, responded to this reviewResponded 5 September 2018

Hi Karen L P,
Thank you for taking the time to review our Motel & town. Our location is certainly a great one, walking distance to shops, Restaurants, the harbour & beach.
I'm pleased you found our new beds comfortable, and I will pass on your comments to our wonderful housekeeping team.

We hope to see you again next time you're travelling through.
Regards
Jackie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2018

Tidy, spacious room, with heating. The best part about this place is that it is centrally located to town center. With just a short walk to restaurants, and cafes.
The host, was very friendly, and accommodating. Comfortable beds, in quiet location.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Peter499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jackrea, General Manager at Shellharbour Village Motel, responded to this reviewResponded 13 July 2018

Hi Peter, Thank you so much for your great review, and for taking the time to write it.
We are pleased you were happy with your stay with us. Our location is certainly a winner for our guests. Park the car and in walking distance to everything.
We have replaced nearly all our beds, and are getting rave reviews on them. Many guests commenting it's the best night sleep they've had in years,
We look forward to seeing you again next time you visit Shellharbour
Regards
Jackie

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