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“Lovely Pies”

Gerringong Bakery & Cafe
Ranked #3 of 3 Quick Bites in Gerringong
Description: We are new business owners as of December 2018 its our vision to update this iconic old fashioned bakery into a more contemporary business offering classic French style patisserie lines, as well as great hand made pies, pastry's, and artisan sourdough breads and good organic coffee all served in a updated re-vamped interior by mid 2019
Restaurant details
Description: We are new business owners as of December 2018 its our vision to update this iconic old fashioned bakery into a more contemporary business offering classic French style patisserie lines, as well as great hand made pies, pastry's, and artisan sourdough breads and good organic coffee all served in a updated re-vamped interior by mid 2019
Reviewed 17 August 2020 via mobile

We had the beef and burgandy pies and they were beautiful. Full of meat and very very tasty. It’s not a restaurant as such but there are some tables if you want to eat in. It’s more of a walk-in in walk out, oh and the staff were very nice.
It’s certainly a place we’ll head back to whenever we’re in the area.

Date of visit: August 2020
Thank Biggeoffrey1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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12 - 16 of 89 reviews

Reviewed 9 July 2020 via mobile

Lovely almond croissant however we felt like we were a real bother to the owner. Coffees were lovely if she made them but Undrinkable if the other staff did, I had to throw out my oak milk flat white which I'm not in the habit of doing. The snail that my partner had was nice and the plain croissant passable. We'll be looking for somewhere friendlier to eat tomorrow.

Date of visit: July 2020
2  Thank missbondi1967
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 July 2020 via mobile

We stopped here for breakfast on a cold winter’s morning. The bakery is bright, warm and cheerful and it was lovely sitting down for very good coffee and fresh bacon and cheese bread. Friendly and helpful staff too.

Date of visit: July 2020
Thank garbs006
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 June 2020 via mobile

Very unfriendly. Feels like you are a bother. Pies were bad. Not enough filling and tastes old. Coffee very ordinary. And the staff seem to make you feel like you shouldn't be there. Service terrible and rude. Will not go back

Date of visit: June 2020
4  Thank dave w
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 January 2020

The interior was very aesthetic and clean but there weren’t many tables considering the semi busy environment.
We ordered sausage rolls which came out immediately but they where extremely dry.
We also ordered two coffees and two hot chocolates, which took them 30 minutes to make. It’s not that they had a lot of people in the bakery, they just had at 14 year old inexperienced “barista” working on the coffee machine. I saw her asking one of the other staff how to even make a hot chocolate!!!!! I ordered a soy hot chocolate and it tasted of watered down soy milk, gross.
We also ordered some toasties and sandwiches (the only ones that were ordered at the time) and they took 30+ minutes to make. The girl making them was so slow and looked like she had no idea what she was doing. The sandwiches were disgusting, with too much cheese on them and massive dollops of sauce or egg. We also asked for brown bread and they gave us white :( . They didn’t wipe any tables in the cafe and didn’t offer us any kind of cutlery or napkins.

Overall, the vibe of the ‘cafe’ was very frantic and rushed. I get that the staff didn’t have much experience but the main guy didn’t help making the food, he just barked orders at them and the customers.

Date of visit: January 2020
4  Thank dani_peters
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
grant J, Owner at Gerringong Bakery & Cafe, responded to this reviewResponded 8 January 2020

Dear EW
We are sorry to hear that you had a negative experience and appreciate you taking the time to provide feedback
Firstly, we don't have to many tables in the bakery. As there isn't the space for any more, due to the high number of people that can often crowd into the bakery at one time during the busy tourist season.

In regards to your feedback on our Angus Beef sausage rolls, we have only ever had fantastic positive feedback on this product. Customers regularly tell us how good they are.

There is a self serve service station in the seated area with cutlery & Serviettes for customers in need of napkins or cutlary. As I am sure you appreciate, it is an extremely busy period for food businesses, on the coast, and we strive to be at our best in all facet's of our business. However, we obviously failed in several areas towards delivering and meeting your needs that day. We did have a senior staff member down unexpectedly, on our sandwich station that day which didn't help in being able to deliver on our best service delivery.

Again, thanks for your feedback. We do hope you visit us again, and allow us the opportunity to serve you better next time your in beautiful Gerringong.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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