We are regular guests at Accor hotels but this one left us a little underwhelmed. The standard was not what you would expect, given the price paid.
Our room was a generous size, comfortable, recently refurbished and had nice view from the balcony. Reception staff were friendly and efficient.
However, room ‘servicing’ was poor and consisted of towels being replaced, bed re-made ( with same linen for 3 nights) and bins emptied. No cleaning. No re-stocking of supplies. Room not serviced until 3:30 on one of the days!
Towels were thin and small, not the generous and fluffy towels you normally expect from a 4-star Accor hotel. Bedroom furniture very basic, much like you’d find in a 3-star roadside motel.
Pools nice to swim in, but there was a disappointing lack of chairs/ sun lounges around the ‘adult’ pool.
And the property seemed to be lacking outdoor maintenance. Gardens and lawns lacking attention, car park surface breaking up, paintwork flaking in places. You get the picture...
This could be a great hotel if more attention was paid to the details that make a 4-star hotel. More
- Free Wifi
- Free parking