This hotel has all the necessary qualities. Comfortable bed, clean room and bathroom. Nice view over the garden and the adult pool with a large balcony. Great access to the car park from the room. They even had a microwave and small kitchenette area which was really handy. Internet was great too, you need this when traveling with kids .
As a gold accor member, I got a room upgrade, 2 complimentary drinks and some cake as a welcome gift, which was nice. However upon checking in, the staff did not mention anything about it and was just in the fridge. The king bed was really comfortable. So overall, the experience was very good with a few notes for improvement.
-Open bins at the end of the car park has a foul smell for nearby rooms.
-The sofa bed for our kids was very uncomfortable as it dips in the middle.
-Breakfast was very pricy for kids (full price) so we ended up going elsewhere.
-Pool wasn’t heated so kids could not enjoy it. (Was overcast during our stay)
-The hotel could provide more tea bags (only 3 per day)
- Free parking
- Room service