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Reviews (294)
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All reviewstravel lodgefuel stationroad noisefamily roomquiet stayan overnight stayroom was cleansmall retail parkbrewers fayreservice stationfood outletsst ivesstayed for nightswhat it says on the tinisles of scillygood nights sleepgreat place to stay
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Reviewed 3 weeks ago

In summer avoid front, ground floor rooms. Smokers sit on the curb outside - smoke leaches into the room. There is more road noise here than at the rear of the building. In summer the front rooms can be very hot.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Travelodge
Thank brighteye-deas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great that check out is 12pm; clean and fresh bedlinen; beds comfortable and well situated
Receptionist was polite and helpful
It would have been good if all three members of our party had access to the WiFi that we had paid for

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
Thank Erica R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Would recommend for a weekend stay
We used the hotel just to sleep in for babymoon
Beds were really comfortable and clean
Room was well aired
Hotel in really good location with shops and mc Donald's walking distance
Would definitely recommend

  • Stayed: June 2018, travelled as a couple
    • Value
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Review collected in partnership with Travelodge
Thank yush98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

a handy hotel on the large roundabout with the shopping centre (M&S, Boots etc) Parking may be worrying as the website says it is limited and first come first served, but there is more now that a neigbouring Little Chef has closed. It is very close to the A30 and does not have air conditioning, so that if you need the window open and can's sleep with traffic noise then this is not a suitable hotel for you.

  • Stayed: May 2018, travelled solo
    • Value
    • Location
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Review collected in partnership with Travelodge
1  Thank loismayparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Tilly from the Social Media Team at Travelodge Hayle, responded to this reviewResponded 8 June 2018

Thank you for taking the time to share your experience with us at our Hayle Travelodge.

We are pleased to learn you were happy with the Hotels location, however please accept our apologies for the issues with the noise that impacted your stay

Your feedback is very important to us as it allow us to improve the service we offer. We really appreciate the time you have taken to write this review and we do hope you stay with us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2018

Visited for a long weekend, arriving on Friday evening. Out all day Saturday, and returned to find that our room hadn't been serviced. Thought we would let them off for once, but the same thing happened on returning Sunday evening. So the room hadn't been serviced now since we checked in Friday. Complained to the evening receptionist, who said that he would bring it to the attention of the Manager. I asked him to get the Manager to contact me - nothing. Complained on Travelodge's website customer service - nothing heard from them. First time we have used Travelodge for some time, but we will be going back to Premier Inn on the basis of this indifference!

  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank HoverBoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Niki from The Social Media Team at Travelodge Hayle, responded to this reviewResponded 29 May 2018

Thank you for your feedback.

We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards.

Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with a copy of your review to look into this more thoroughly.

Thank you again for reviewing our hotel.

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