Stayed here with 5 friends in sept lovely chalet very comfortable photos true likeness.plenty of room , Nice to find hottub heated and ready for immediate use also heating on ready if we needed it, we didn't .
Owners had left welcome pack including wine and tea coffee milk and biscuits.
Had a meal at the clubhouse really nice and good value would recommend.
Took train trip from gunnislake into Plymouth which was 30 min trip enjoying lovely views on way ,free parking at train station
Will hopefully return for another weekend break
We found the lodge very clean and comfortable, had everything provided for all 7 of us to enjoy our week's stay. We all loved the hot tub ready to use soon after our arrival. In lovely area to explore parts Cornwall or Devon. Need a car although travelling shop visits the site at peak weeks. Lodges all privately owned now so some things advertised as on site not there at the time of our stay, informed this may change. Although in school holidays we found it very quiet.
Found the lodge OK,but had to sit with top coats on for 4 hours while the lodge was getting warm.When the down stairs shower was being used,the heating went off.When the temperature was below minus.you need heat somehow.The oven was not very clean,so we had to use it sparingly.The upstairs floor was very noisy,so the children were awakened very easily,which lead to someone getting less sleep.We ran out of toilet roll,of which their were only 2 for 6 people for 4 days if we had known this we would have brought extra.Their was no cloth to wipe the work surface etc with,so had to use a face cloth.The upstairs rear bedroom curtain rail was hanging off the wall ,so unable to close the curtains.Some of the linen was marked in some way or other.Their was supposed to be a black bag for rubbish,but not there.So we had use carrier bags,and carry them to the bin.Their were no tea-towels,luckily we took our own.
So how could we recommend friends,we would not be friends for much longer.I have £75 to be refunded.But would expect more than that as compensation for the inconvenience. The front door is in a poor state of being secure,so we were anxious while away from the lodge,which didn't make our stay very welcome. I noticed in the visitors book that someone else was complaining of similar faults. Not very satisfied customer.
|How easy was it to book the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
Accommodation provided was nice and spacious to accommodate 7 people.
Kitchen has a big dishwasher which was very handy considering the large group.
TV has all free view channels available with a decent collection of DVD's to spend time with friends and family.
Overall nice experience, only slight issue we had that inspite of turning on the heating, it take ages to make the room warmer.
We stayed in the lodge for a long weekend with friends. The location is perfect, the accommodation was very comfortable and the kitchen was well equipped.