Parking lot is in the back. Careful parking near the door, do not park parallel spots, can get hit by the perpendicular parked cars when they reverse. When entering just hold up how many fingers in your party, and they will seat you almost instantly, unless you are coming during a rush (usually weekend between noon to 2pm). Menu us quite large, so if you are new to vietnamese food stick to pho, as it is easy to eat as a beginner, try the round beef, and brisket. As you become more adventurous in trying different foods, try the Bun Tom thit noung (Dry angel hair noodles with shrimp, grilled pork), which comes with cumbers, cilantro, mint leaves, lettuce, and some other vegetables, with a little bowl of fish sauce that you pour into the bowl and mix. Very refreshing and light feeling when eating it.
They also have great dish that I normally get is the Cuon Dac Biet (pretty much a wrap that you create using rice paper that you dip in water and fill with lettuce and many other meats and pickled vegetables, and dry noodles. Dip in fish sauce or you can dip in a shrimp flavored sauce, kind of hard to explain.
They have regular chicken and rice dish for the less adventurous. Again, the menu is bigger than other pho places.
Atmosphere, the place is very cafeteria like because the loud chatting from the patrons.
Like most pho places, you can pay for your meal, by heading up to the register and tell them your table number. Table number is marked by sticker on utensil holder on each table.
Hope this helped.
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