I've been coming to Alton Towers ever year from a young child. That's over 20 times I've been. Always months height of summer and busy periods. In that time, Alton Towers have not updated the park or built new restaurants to supply for the demand. For this reason it can't cope. I got on a grand total of 4 rides over the two days I was there for Scarefest. It is not on. Alton Towers have started to let thousands more people into the park compared to previous years and seem to be having a lot more issues with the rides. Queue for food and drink is beyond a joke. Park is looking old and tired. Nothing works. Sort it out Alton Towers.
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