Central heating was not working, we had to wait several hours before owner could come and rectify. Second day, we had no wi-fi and tv (was rectified later in the day), the toaster did not work (owner offered to bring a toaster round but we decided to use the grill on the oven), the oven was filthy and greasy. We had to clean everything in the kitchen before use including the dials on the cooker. General cleanliness was sub standard, we had to hoover the settee as there were crisps between the seats and there were cobwebs and dog hairs around the cottage. The bedding had dog paw prints on it although unsure if these were stains. On the plus side there was a welcome pack of basic provisions including luxury biscuits. The cottage itself was spacious enough and ideally situated.