Having paid the amount due at the paystation on leaving the mall, I was then stuck in a traffic jam for over an hour trying to get out. As a consequence I was stiffed for a further £2 to raise the barrier, even though the delay was entirely due to the car park itself not being adequately designed or organised enough to deal with large crowds leaving the theatre. Even if they only screw £2 out of 500 people a year that is a Grand they make by being ineffiicient and generally inadequate.. Disgusted
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