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All reviews two flights of stairs other hotels in the area double room rooms are clean town centre minute walk place to stay southend wifi westcliff sea cliffs cleanliness pavilion
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Reviewed 27 November 2017 via mobile

To say it’s not a clean hotel we paid £70 for a twin room rooms cold dingy table lamp with yellow stains running down it we left some food in kitchen fridge just some sandwiches that was stolen there was my sandwiches for work Next morning At 5am pulled quilt cover back to find hair in bed so ended up sleeping on top of quilt I was with work mates so it well ruff for the price the owner is a lovely guy very friendly just needs to bring it back to life it’s in a great location it’s not somewhere you would take your family 100% not plus I’ve got hom and I’m scratching all over not a good sign

Date of stay: November 2017
Trip type: Travelled on business
1  Thank goodloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

Very average....for a guest house of this quality, I would have expected breakfast to be included in the price. The room, whilst reasonably clean lacked a few simple things which would have made it more comfortable like a bedside lamp so guests needn't get out of bed to turn off the main light, a lampshade on the main light would have been nice instead of a bare lightbulb and a couple of drinking glasses would have been good. Also smelled of stale cigarette smoke. Wouldn't recommend.

Date of stay: October 2017
Trip type: Travelled with family
1  Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

The hotel was clean, free parking and room was ensuite. The checkin process was simple and 2mins from beach. It was also easy to find. 4/5. Improvements could be made by adding more pictures to the room.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
3  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

Heard locally that dss are housed there, asked for a refund and was refused based on there terms and conditions manager said they would take money from card. Booking .com refused to act saying they are only the middle man. It's just one big scam

Date of stay: August 2017
3  Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

after reading very poor reviews, and going to southend local people told us this was a dss hotel with not very nice people on dss staying there. we tried to cancel and the owner refused and said he would take the money from our account anyway, as per his terms and conditions. people should have the right to cancel if the hotel has been misrepresented by booking. com complained too booking.com and they were not interested. expensive lesson learned. legal scammers stealing money allowed.

Date of stay: August 2017
2  Thank daveandmaggie84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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