Rooms were clean and spacious..staff friendly and helpful..have used on a couple of occasions..let down by the restaurant next door..badly needs refurb inside and out..staff friendly and polite..but food not of a good standard.More
- Free Parking
Rooms were clean and spacious..staff friendly and helpful..have used on a couple of occasions..let down by the restaurant next door..badly needs refurb inside and out..staff friendly and polite..but food not of a good standard.MoreShow less
Thanks for writing a review for the hotel! We are sorry that the standard of the restaurant did not meet your expectations, your comments will be psased on to the staff next door. However we are very glad that you were satisfied with the hotel and staff, and we hope we can welcome you here on another visit!
Lovely welcome by two ladies on reception. They were very welcoming professional as well as being good fun. Fabulous rooms very clean and comfortable. Didn't think much to the adjoining pub, very dirty, slow service
Thank you for leaving us a review! We're glad that our staff we welcoming and that you were happy with the hotel. We apologise for any disappointment with the restaurant next door. Hopefully we can welcome you here on another stay!
Stayed here in June for one night and must say had a very horrible experience.
The lady on duty Ramona was very nice and helpful but the hotel is let down by its hygiene lack of facilities and is very dated.
There is no lift or even air conditioning.
I would avoid if you are looking for a comfortable stay with a warm environment
Thank you for your feedback from your recent stay with us.
We appreciate when guests like you tell us what certain areas we are not currently getting it quite right as we can then take the necessary actions to improve and better guest experience Please rest assured that your comments regarding the lack of lift, air conditioning and need of updating at the hotel will be raised with the hotel manager to look into.
To avoid disappointment for any future stay, please note we do make this information known on our website about what facilities a hotel has or hasn't got.
We're glad to hear our team member looked after you and we hope to welcome you for another stay with us.
Stayed with my mother and daughter for 4 nights, we stayed in room 32 which was quiet as not facing the busy road which was nice to see the pond with ducks but a bit smelly, as we was staying for a while we would of expected the free WiFi to be working for my little girl hasn’t worked all week! As for the room was a lovely room for us but not much done in room service bins changed and etc towels but no beds changed or polished, bath cleaned or hoovered. No air con so had a big fan that kept us cool .The receptionist colleagues are very friendly n polite. We had meal deal in the restaurant next door, breakfast was yummy all week and dinner was perfect! Don’t think I would stay here again as not a lot to do around the area but pleasant stay with my family
Thank you for taking the time to write a review of our hotel. Our reception staff are available 24/7 to talk to regarding any problems with room service; we're sorry that you were not satisfied in this area. We apologise for the difficulties with the wi-fi, but are very happy to hear that you had a pleasant stay overall.