Although the price range for rooms and associated facilities would be as expected from a country hotel, which prides itself on its golfing service, the overall aspect of that establishment is tired, with multiple areas requiring maintenance / renovation, as detailed below :
1. Broken hinges of shower door in bathroom
2. Black mould showing around the base and double doors of shower cubicle
3. Threadbare quilt cover with large tear at top of item
4. Tired mattresses
5. Black lubricating grease dripping down the back of the bathroom door onto tiled floor
6. Full English breakfast served cold with missing components e.g. scrambled eggs, which, when finally served were oily.
7. Gold course green not particularly well maintained, and with muddy paths and debris around its perimeter.
8. When the above observations were reported to the receptionist, an apology was presented but no attempt was made to call a manager to discuss the matter further. For all we know, nothing will be done about improving the facilities / services of the hotel, which will continue to charge guests the way they have so far.
On the basis or our experience, the Dale Hill Hotel and Gold Club will not be recommended to friends and family.