We were attending the Wedding of a Family Member at the Hotel and were given Room 9 which was very Poor. The Toilet Brush was filthy, the Tiles were coming off the Wall in the Bathroom, the Wash Hand Basin Sink Plug Chain was detached from the Basin.
Although the Bedding was clean the general appearance of the Room was very basic and tired. We reported the Condition of our Room to Reception on leaving and received an Email from the Manager who said that he although appreciated our Criticism and was aware of the Rooms Shortcomings this was reflected in its Cost of £80. The rest of the Hotel, Function Room and Restaurants were good, although the surfaces of many Door and Wall Surfaces were badly Finger stained. I would have thought that £60 would have been too much for our Room as on talking to other Guests who paid the same their Rooms were far better than ours. The Members of the Staff that we met we friendly and helpful.More
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