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“Misinformed about opening times!”

Forest Row Cycle Hire
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: •A range of top quality adult bikes suitable for men and women of all sizes •Children's bikes for the young independent rider •A tag along trailer for younger children so they can join in the fun •A trailer for the youngest, your dog or simply luggage/shopping All available for half day or daily hire. Our rates are competitive and we offer reductions for Forest Row residents.
Useful Information: Baby buggy parking, Activities for older children, Activities for young children, Food available for purchase
Reviewed 8 March 2016

Rang two days before asking if cycle hire was advisable online! Told don't worry you will be fine! Showed up having driven one hour to get there, not open! Rang mobile number on door to be told not open till Easter and a staff shortages! Not quite sure why I was told two days earlier to just turn up! Slightly annoying!

1  Thank Nicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan P, Community Volunteer at Forest Row Cycle Hire, responded to this reviewResponded 1 April 2016

Dear Reviewer

Apologies for the delay in responding to your review. We have been experiencing some difficulties with a hand over period which has resulted in a drop in the level of service we seek to achieve.

Second apologies for the communication breakdown you reported. We have been unable to trace the source of the misinformation but as a gesture of goodwill offer a free day hire by way of compensation.
Please contact the scheme number to take advantage of this offer.
We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (27)
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10 - 14 of 27 reviews

Reviewed 23 February 2016

We were delighted with the clean, comfortable bikes we were able to hire from Forest Row Cycle Hire for an afternoon's leisurely cycle along the Forest Way. In the 4 hours we had the bikes we were easily able to cycle to Hartfield, buy some award winning pies at the village Farm Shop and have a pleasant pint at The Anchor pub, before returning to Forest Row. The route was safe,straight and flat and perfect for children or those who have not been on a bike for a while! We had a great afternoon.Thank you Forest Row Cycle Hire for a great service ( and discount for Forest Row residents!). Two Tired Teachers,a teenager and Millie the cocker Spaniel.

Thank funtimes552016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2016

My daughter and I were able to hire cycles at very short notice and at a time that suited us. We were very impressed by the service. The bicycles were of a high standard and very comfortable. The gentleman who served us was very charming and helpful. We will certainly use this service again.

1  Thank chumli0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2015

Great bikes, wonderful level of service, perfect cycling trail for kids, good pubs en route. Highly recommend this for a day out.

Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 August 2015

We have used Forest Row Cycle Hire several times over the past couple of years. Alan who runs it is very friendly; the bikes are clean and in great condition. We ride along the old railway line to Groombridge with a picnic lunch stop in a field along the way. You can visit Hartfield and Withyham which are interesting and both villages have good pubs. There are good views of the Kent/East Sussex countryside and riding along level ground it makes for as fast a pace as you want without feeling your legs are going to need ice packs at the end. As a bonding day with teenagers we can thoroughly recommend the experience.

Thank DervishDom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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