4 of us (2 couples) stopped in this lodge (Oaks 1) to celebrate my husbands 30th! On arrival we had bucksfizz while checking in. On arrival at the lodge slightly disappointed as I'd been promised a few weeks prior to arrival and again on check in that balloons/banners had been put up, but they hadn't. But we did have a bottle of prosecco so thumbs up. Only 1 king bed and then 2 singles so not ideal for 2 couples and to top it off the 2 singles collapsed on our friends and not suitable for anyone heavier than a 13 year old in my opinion but the company did move my friends to a second lodge for the second night free of charge. The hot tub was amazing and private as not overlooked by other lodges and overlooked an open field instead. No wifi or phone signal so bear this in mind. And totally self catering (although a welcome hamper eg couple tea bags, coffee sachets and small cereal boxes were provided plus 2 disposable BBQs) but no extra loo roll-so don't get caught short if you dont think 1 roll will be enough haha. But all in all enjoyed the stay. The lodge was clean, spacious, modern, had all the utensils we needed and was warm. The water pressure wasn't great when had 2 showers running but we managed. Shame can't check in earlier or check out later and shame about all the extra silly charges such as £30 to fill the hot tub. But would still go again when on offer like we got off groupon. Otherwise full price it is very expensive. I booked a table a couple weeks in advance for the onsite restaurant. It was amazing food and also got 10% off the bill for being a site resident so bonus!!
We were greeted and settled in by a very warm, friendly receptionist.
The lodge and facilities delivered all that you could expect, and the restaurant served really good food at reasonable prices.
The downside for us was that the location, and site didn't suit our requirements, but we cannot do any other than recognise the quality and the effort of the site personnel, who were excellent, making our visit very worthwhile.
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