This is not what would be considered an excellent hotel at other places, but given the extreme location it is very good. Very friendly and helpful staff as well as a decent breakfast. Do note that the rooms have shared bathrooms though. My only major complaint is that the wifi did not reach my room.

This place has excellent service people. I've never seen such quality anywhere else.

The young lady at the reception desk did multiple duties, including serving people their meals and attending the reception desk, yet her service at the desk was over and beyond the regular. Here's why.

I got a room on AirBnB in Longyearbyen. I went to the address AirBnB had but when I got there I found that it was a place being renovated and the construction guys said they didn't know this guy I told them who had the AirBnB. So, I thought I had been scammed and I went to the Coal Miner's Cabins.

I told the pretty blonde woman at the reception desk what had happened and she looked into it on thr AirBnB website. She didn't find anything different than I had.

Then, I decided to stay there and bought two nights. Then, the AirBnB host contacted me and told me the address on AirBnB was wrong and gave me the right address. The lady at Coal Miner's Cabins refunded my money and helped me book two day tours.

I just think she went well beyond her duties. I wish I could tell her boss but I didn't get her name. This happened on Sept 6th, 2017.

But, beside from all that, Coal Miner's Cabins looked like a great place to stay in Longyearbyen.

Staying two autumn days in this former coalworkers' houses. Basic standard, separate shower and toilets.No televisiom. Nice bar and dining room. Simpel coal miners food, large portion prepared on? Of course a coal grill.
Local beer IPA and wheat. Friendly service, asiatic cook, nordic women in the bar and combined reception.
3rd time at Spitzbergen, first time in autumn. No rain +7C some breeze.