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Reviewed 13 September 2017 via mobile

We loved our stay at Basecamp Hotel so much! The hotel has great decor-cozy and wintery. The attached restaurant is great and the included breakfast was wonderful! The staff were friendly and helpful in answering questions, making suggestions, or making calls to tour companies. Can't wait to return!

Stayed: August 2017
Thank knelson126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lise G, Leder  at Basecamp Hotel, responded to this reviewResponded 20 September 2017

Hello,

Thanks for your lovely feedback!
We appreciate those kind words.

/Best Regards
Lise

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Yes it is expensive, however you are in a remote area!
That is what I kept repeating myself. However, the decor of the hotel, the friendly staff and the social responsibility of this establishment makes me say that this is an excellent hotel and I would stay here again if in Svalbard.
It has kind of rustic rooms but that is exactly what I wanted, not concrete walls!
I liked the bar, which has a good selection, and the fact that it is intercommunicating with a nice restaurant. Quite nice to have the opportunity to go from the hotel to the restaurant without having to dress up with 6 layers to then take them all off once Inside the restorant!
They have an activity program that is fairly priced and they'll help you with bookings. Very nice indeed!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Catello L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lise G, Leder  at Basecamp Hotel, responded to this reviewResponded 20 September 2017

Hello Catello,

Thanks for your lovely feedback!
We appreciate those kind words.

/Best Regards
Lise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

I only want to say: thanks!!!!
Basecamp was the greatest choice possible.
Beautiful hotel, entirely in wood: the reception, the shared spaces, the room, all was perfect.
I really enjoyed the food, the smells, and the staff who was really kind and helpful in choosing what to do and where to eat in Longyearbyen.
And last but not least this is a barefoot hotel!
Also wifi was perfect around all the structure.
Wow!!!!!!!

Room Tip: Take rooms at the first floor to avoid people noise
  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Massimiliano F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lise G, Leder  at Basecamp Hotel, responded to this reviewResponded 20 September 2017

Hello Massimiliano!

Thanks for your lovely feedback!
We appreciate those kind words.

/Best Regards
Lise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

Beautiful, authentic trapper style hotel - truly a unique experience! Highly recommended! This is a great place to stay for couples or families. The food was excellent and the staff were always very helpful

Room Tip: Get a room away from the Kroa restaurant side to avoid the sound of bottles falling into the trash.
  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Ressiken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lise G, Leder  at Basecamp Hotel, responded to this reviewResponded 20 September 2017

Hello Ressiken,

Thanks for your lovely feedback!
We appreciate those kind words.

/Best Regards
Lise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

Excellent Hospitalty. Lovely breakfast and coffee galore throughout. Quirky Norwegian design. Roasting showers. Only dropped a star on lack of morning breakfast before the early flight (which does go daily) to Oslo. Apparently, if you notify them they will arrange. Highly recommend.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Duff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lise G, Leder  at Basecamp Hotel, responded to this reviewResponded 20 September 2017

Hello Duff B,

We appreciate those kind words.
I apologize for the inconvenience regarding the breakfast.


/Best Regards
Lise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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