Hi Kym,
I'm sorry to hear that your experience with us at Orléans wasn't as you expected. I have let the kitchen team know about the scallops, as this is one of our most popular dishes at the moment and we normally get amazing feedback from our diners. Do you mind telling us what night you dined with us, so we can make sure to pass it onto the chef who cooked the dish? The orange cocktail I'm assuming was the 'hurricane' ? This is a classic New Orleans cocktail so not one we wanted to reinvent. In saying that some people love it but it's not to everyones taste. Our wait staff would have been more than happy to swap it for another drink that may have suited better. Please don't feel like you can't say anything at the time as our front of house team are there to make sure you have a great time and want you to walk away with the Orléans experience that we are proud of. If you have any questions or would like to reply, I am more than happy to discuss this further via our email.
Kind Regards
Liam